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Business & Performance Manager | South London and Maudsley NHS Foundation Trust

Job details
Posting date: 08 April 2024
Salary: Not specified
Additional salary information: £42,471 - £50,364 per annum inclusive of HCAS
Hours: Full time
Closing date: 08 May 2024
Location: Lewisham, SE13 6LW
Company: South London and Maudsley NHS Foundation Trust
Job type: Permanent
Job reference: 6163900/334-NCL-6163900-TA

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Summary


This is a 9 month secondment covering maternity leave.

For this role, we are seeking a highly motivated and creative individual with excellent business management and IT skills, and the ability to manage multiple agendas in a busy role whilst being able to use your own initiative and skills to problem solve.

Good systems knowledge, data collation, extraction and analytical skills, is a must for any applicant. In return, you will have full support and an individual development programme to enhance your career.

We encourage you to apply if you have effective communication skills, business and management experience, are an imaginative thinker, and are creative and determined in your approach.

The successful candidate will provide support to the Lewisham Operational Directorate. You will be expected to provide robust business and performance management.

You will be expected to use your own initiative to develop and implement effective business and administrative processes throughout the Operational Directorate.

You will manage performance management systems and provide validated, timely and accurate performance reports for the Trust, Operations Directorate and Care Pathways to meet external and internal requirements
1. To be a key resource delivering on key performance targets and business plans.
2. The post holder, in collaboration with the Service Lead and Team leaders, will ensure that the services operate efficiently and effectively, achieving all the data quality, clinical activity and income targets.
3. To lead on providing information to support compliance requirements, contract management, performance management and service developments.
4. To be responsible for the management of specific projects and developments.
5. To provide professional leadership to administrative and secretarial staff.
6. To deputise for the Senior Business Manager as directed.

Working for the organisation

Benefits:

We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family.

Some of our benefits are highlighted here:
• Generous pay, pensions and leave,we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
• Work life balance,flexible working and supporting a range of flexible options, such as: part-time working and job sharing.
• Career development,There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
• Accommodation,our staff benefit fromkeyworker housing which is available on selected sites
• NHS discounts,with discounts up to 10% from a variety of well-known retail brands through Health Service Discounts website.

South London and Maudsley NHS Foundation Trust encourages and welcomes applications from people with lived experience of mental health challenges. We see this as valuable and recognise the positive impact this experience can have on the work we do.

Key Responsibilities:

1) Operational Delivery
• Support and implement policy and service developments within the Care Pathways.
• Develop and implement effective business and administrative processes throughout the Operational Directorate.
• Act as a nominated link with specified Local Authorities to co-ordinate business management input.

2) Planning
• Support business planning for Care Pathways and regularly update progress against business plans.
• Support implementation of business plans and service developments (including Capital Projects) within Care Pathways.

3) Performance Management
• Manage Care Pathways performance management systems and provide validated, timely and accurate performance reports for the Trust, Operations Directorate and Care Pathways to meet external and internal requirements
• Provide demonstrable assurance that data reporting systems are in place to provide performance reports as required.
• Implement processes and systems to ensure data quality exceeds standards and benchmarks.

4) Financial and Resource Management
• Support budget reviews and service developments.
• Support Heads of Care Pathways to provide assurance that all staff have access to supervision, appraisal, training and support.
• Assist operational managers in planning and servicing recruitment.
• Provide professional leadership to administrative staff within the Care Pathways undertaking and ensuring satisfactory professional supervision and appraisal systems are in place.
• Lead on administrative recruitment for the service, ensuring posts are advertised in a timely way on TRAC and working closely with colleagues in Employee Services and Human Resources. When required, shortlist and interview for non-clinical posts, and ensure that references and relevant checks are processed
• To act as a point of specialist advice with regard to business information, administrative and non-clinical policies and procedures within the service.


This advert closes on Monday 22 Apr 2024

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