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Head of Contracts and Operations - Theory Test

Job details
Posting date: 08 April 2024
Salary: £51,997 to £57,677 per year
Hours: Full time
Closing date: 21 April 2024
Location: Newcastle-upon-Tyne
Company: Government Recruitment Service
Job type: Permanent
Job reference: 347115/2

Summary

Do you have experience of working in a service delivery environment, with multiple contracts?

Are you a natural influencer who loves to have challenging conversations?

Can you encourage others to work towards a common goal?

If so, we are seeking a Head of Contracts and Operations, at the Driver and Vehicle Standards Agency (DVSA), and we'd love to hear from you!

The job holder is responsible for delivery of all Driving Theory Test Network and associated contractual services. They are responsible for contract management and improvement of the current and future Theory Test contracts throughout the Theory Test Commercial Cycle:

  • Pre-procurement planning and market engagement.
  • Procurement and benefit realisation – working with the Head of Theory Test Policy and Service Development.
  • Contract Management and business improvement.
  • Operational delivery of the Test Centre Network.

The job holder will contribute to determining the contractual model for future delivery of the service and then manage the output and will be a key stakeholder in the Theory Test Transformation and Relet Programme providing expertise of contract and commercial matters.

The job holder will build expertise in the team to enhance current and future contract outcomes and deliver positive and enabling management of the Theory Test Contract management team through current contract and the transition, mobilisation and go live of new contract(s).

The job holder is a member of the Corporate Senior Leaders group and has responsibility for associated corporate activities.

Responsibilities include, but are not limited to;

  • Influence the commercial strategy to best business advantage.
  • Contribute to a procurement strategy that delivers: fit for purpose commercial arrangements that deliver the required business outcomes.
  • Contract management (customer, supplier and operational service), continuous improvement and development of the current and future Theory Test Network contracts to the agreed commercial standards and outcomes.
  • Lead the business improvement of Theory Test Contract via membership, as a key stakeholder, of the Theory Test Service Management Group and Strategy Group.

For more information about the role and responsibilities please see the attached Candidate Pack.