Customer Service Centre Heavy Vehicle Technical Officer
| Posting date: | 08 April 2024 |
|---|---|
| Salary: | £32,603 per year |
| Additional salary information: | In addition to the advertised salary, a recruitment retention allowance/ technical allowance of £1450 per annum is applicable. |
| Hours: | Full time |
| Closing date: | 05 May 2024 |
| Location: | Nottingham |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 345948/3 |
Summary
Do you have an interest in vehicle legislation?
Are you able to adapt your communication style to suit your audience?
If so, this is a great opportunity to join a dynamic team and we'd love to hear from you!
As a Customer Service Centre Heavy Vehicle Technical Officer, you will process technical applications, respond to technical queries, deal with standards, legal and technical assessments and ensure that DVSA meets its Key Targets and Objectives as detailed in the Business Plan.
Responsibilities include, but are not limited to;
- Assessment of heavy vehicle statutory test applications for both first test and vehicle conversion, checking reports and supporting documentation, ensuring compliance.
- Providing technical support to the clerical processing teams and an advisory service to front line staff, operators, manufacturers, trade organisations, other agencies and the public.
- Monitoring testing processes to ensure an efficient service is maintained, identifying risks and issues, investigate possible solutions to solve issues or mitigate risks.
- Work with the HGV, trailer and other teams within the Customer Service Centre to share ideas and promote best practice.
For more information about the role and responsibilities please see the attached Candidate Pack.