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Administration and Operations Manager

Job details
Posting date: 04 April 2024
Salary: £21.16 per hour
Additional salary information: Competitive
Hours: Full time
Closing date: 03 May 2024
Location: Greater London, NW11 9DQ
Company: Jewish Care
Job type: Permanent
Job reference: 2372

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Summary

Jewish Care is a leading provider of care services dedicated to enhancing the quality of life for older people in our community. We are committed to delivering exceptional care and support tailored to individual needs, promoting independence, dignity, and well-being.

We are seeking an experienced Administration and Operations Manager to join our dynamic team. This pivotal role will be responsible for ensuring the smooth and efficient running of administrative and operational functions across our community services for older people.

This post is working 36.25 hours per week Monday to Friday.

What you will be doing:
  • Overseeing and supporting Operations Administrators with day-to-day management of administration and finance tasks.
  • Providing support in managing, monitoring, and rectifying management accounts and annual budget.
  • Collaborating with procurement, senior management, and local administration teams on supplier forms and payment information.
  • Supporting project implementation and delivery.
  • Administering accounts to agreed standards.
  • Managing community services transactions.
  • Completing relevant monitoring information for contracts.
  • Managing directories and supporting wider administrative tasks.
  • Overseeing repairs & maintenance, statutory compliance, and security.
  • Developing and monitoring training schedules.
  • Completing risk assessments.
  • Conducting spot checks and annual reviews.
  • Developing and maintaining KPI systems.
  • Handling HR system tasks.
  • Administering care buses and transport service.
What you will need:
  • Business and/or administration qualification or equivalent experience (D)
  • Experience in a similar role leading a team, working with older and/or disabled people (E)
  • Experience in a complex multi-stakeholder environment (E)
  • Experience of implementation of systems and processes (E)
  • Knowledge of the Jewish community and adult safeguarding (E)
  • Good working knowledge of GDPR (E)
  • Creativity and resourcefulness (E)
  • Exceptional customer service skills (E)
  • Ability to work within deadlines and budgets (E)
  • Outstanding communication, administrative and organisational skills (E)
  • High levels of IT literacy (E)
  • Problem-solving capabilities (E)

Proud member of the Disability Confident employer scheme

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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