Receptionist | Barts Health NHS Trust
| Posting date: | 04 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £27,948 - £29,468 per annum inc |
| Hours: | Full time |
| Closing date: | 04 May 2024 |
| Location: | London, E1 1FR |
| Company: | Barts Health NHS Trust |
| Job type: | Contract |
| Job reference: | 6202742/259-6153136RLH-A |
Summary
The Royal London Emergency Department is looking to recruit an enthusiastic and motivated individual to our Reception Team. The Royal London is part of Barts Health NHS Trust, one of Britain’s leading healthcare providers and the largest trust in the NHS. It was created on 1 April 2012 by bringing together three trusts: Barts and The London NHS Trust, Newham University Hospital NHS Trust and Whipps Cross University Hospital NHS Trust. The new trust has a turnover of approximately £1.1 billion and approximately 15,000 employees.
The Emergency Department at the Royal London saw over 500 patients daily in 2019/20 from East London and beyond. It is the home to the London Air Ambulance helicopter emergency medical service (HEMS) and Physician Response Unit (PRU). In response to Covid-19, the department has undertaken new initiatives with our partners at London Ambulance Service and NHS111 to provide the right care to patients at the right time. This involves rapid assessment of patients arriving to the department as well as virtual consultants prior to patients arrival.
The role of the Receptionist is vital to the smooth functioning of the department. The team welcomes every patient and ensures they are registered and correctly managed throughout the department by working closely with our clinical teams. The role involves working shifts including nights, weekends and Bank Holidays as well as cover across sites as part of the rotation shift team.
• To provide a front of house customer service to all patients, relatives and visitors attending the Emergency Department, Minor Injuries Unit (MIU), Ambulatory Care and Clinical Decisions Unit
• By undertaking a wide range of administrative and clerical duties, support the clinical team to deliver safe, effective and patient-centered care
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.
We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
This advert closes on Thursday 11 Apr 2024