Band 4 Private Patients Unit Enquiries and Sales Coordinator
| Posting date: | 04 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £30,279 - £33,116 per annum inclusive of HCAS |
| Hours: | Full time |
| Closing date: | 04 May 2024 |
| Location: | London, NW3 2QG |
| Company: | Royal Free London NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6168302/391-RFL-6168302 |
Summary
A Vacancy at Royal Free London NHS Foundation Trust.
The Royal Free Private Patients Unit is a fast paced, rapidly changing environment. PPU has increased its in-patient and theatre capacity as well as opened a second unit in High Barnet; Hadley Wood Hospital. The trust has increased PPU’s financial target as a percentage of the overall trust’s aggregate annual revenue; relevantly to PPU’s increased capacity and extended footprint.
The post holder will be a member of the PPU Business Development, Sales and Marketing Team UK. Reporting to the PPU Enquiries and Sales Officer and accountable to the Business Development, Sales and Marketing Manager UK, the post holder will be a team member of the central PPU Enquiries and Sales Office’s team.
Reporting to the Private Patients Unit Sales & Enquiries Officer, working a variable rota that runs Saturdays to Mondays from 7am to 8pm you will be responsible for intercepting, logging, handling and booking all incoming enquiries and referrals received by the unit via all available mediums maximising the return on investment on the unit’s digital e-marketing, communications and business development initiatives continuously working towards maximising leads’ conversion, efficiently utilising all available facility resources.You will engage with patients, consultants and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service. You will be responsible for covering for the Private Patients Administration Coordinator– Inpatients/Outpatients while on annual leave. An impeccable telephone and email manner and confidence in dealing and liaising with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.
You will have a working knowledge of patient administration systems (Compucare, Cerner, EPR, CRIS, IRRIS) and Microsoft Office.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
This advert closes on Friday 12 Apr 2024
The Royal Free Private Patients Unit is a fast paced, rapidly changing environment. PPU has increased its in-patient and theatre capacity as well as opened a second unit in High Barnet; Hadley Wood Hospital. The trust has increased PPU’s financial target as a percentage of the overall trust’s aggregate annual revenue; relevantly to PPU’s increased capacity and extended footprint.
The post holder will be a member of the PPU Business Development, Sales and Marketing Team UK. Reporting to the PPU Enquiries and Sales Officer and accountable to the Business Development, Sales and Marketing Manager UK, the post holder will be a team member of the central PPU Enquiries and Sales Office’s team.
Reporting to the Private Patients Unit Sales & Enquiries Officer, working a variable rota that runs Saturdays to Mondays from 7am to 8pm you will be responsible for intercepting, logging, handling and booking all incoming enquiries and referrals received by the unit via all available mediums maximising the return on investment on the unit’s digital e-marketing, communications and business development initiatives continuously working towards maximising leads’ conversion, efficiently utilising all available facility resources.You will engage with patients, consultants and external providers as well as staff members across all other departments within the wider trust to provide them with world class care customer service. You will be responsible for covering for the Private Patients Administration Coordinator– Inpatients/Outpatients while on annual leave. An impeccable telephone and email manner and confidence in dealing and liaising with people at all levels are essential. You should be a team player, meticulous, detail oriented and enthusiastic with the ability to work in a challenging and changing environment.
You will have a working knowledge of patient administration systems (Compucare, Cerner, EPR, CRIS, IRRIS) and Microsoft Office.
The Royal Free London NHS Foundation Trust is one of the UK’s biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top
For more information please follow link https://www.royalfreelondonjobs.co.uk/
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
This advert closes on Friday 12 Apr 2024