Field Service Engineer
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | £35,000 to £50,000 per year |
| Hours: | Full time |
| Closing date: | 02 May 2024 |
| Location: | West Midlands, B1 1AY |
| Company: | Manpower UK Limited |
| Job type: | Permanent |
| Job reference: | BBBH219218_1712049297 |
Summary
Job Role: Field service Engineer
Manpower Engineering is currently collaborating with a a world-leading manufacturer of engineered steel and fibre-reinforced polymer construction products. With manufacturing facilities strategically located in three key locations, and a global presence spanning over 55 countries.
Salary: £35,000 to £50,000
Location: Onsite & Remote - New castle, Sheffield, Birmingham, and Liverpool
Willingness to travel regularly (30%-50% of the time.
Hours: 08:00 to 17:00
Qualifications Requirements:
- Educational Background: Bachelor's degree in engineering or related field.
- Work Experience: Customer service and quality control/inspection experience beneficial.
- Language Skills: Very good command of spoken and written English.
- IT Skills: Proficiency in Microsoft Office.
Direct Reporting: AFS Manager
Main Duties and Responsibilities:
Ensure Commissioning / Decommissioning:
- Advise clients on optimal workshop arrangements for equipment.
- Coordinate audit information, pre-shipment prep, and packing for decommissioning.
- Oversee installation and commissioning globally.
Documentation Management:
- Maintain up-to-date documentation for all equipment.
- Ensure accessibility of troubleshooting notices for common breakdowns.
Customer Training:
- Train and monitor new operators, maintenance technicians, and supervisors.
- Provide training for setting up test samples, splice assembly, and E-ticketing.
Technical Support Level 3:
- Ensure timely response to E-tickets.
- Provide remote or on-site technical assistance.
- Conduct preventive maintenance Level 3 and advise on local part supplies.
Supervision:
- Monitor production output and optimize workshop effectiveness.
- Randomly supervise operations of bars cutting, cold forging, threading, and testing.
- Ensure compliance with documentation and standardization.
Reporting & Communication:
- Receive and convey client queries (E-tickets).
- Report deviations to standard processes to both client and management.
- Propose action plans for improving equipment performance.
General Competencies:
- Hydraulic and CNC experience
- Breakdown Maintenance
- Equipment Performance Comparison
- Planning and Organizing
- Coaching
- Conflict Resolution
- Responsibility
- Awareness
Please reach out if you would like more info on the role!