Orthopaedic Patient Administrator | University Hospitals Dorset NHS Foundation Trust
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pa/pro rata |
| Hours: | Part time |
| Closing date: | 02 May 2024 |
| Location: | Bournemouth, BH7 7DW |
| Company: | Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6066993/153-SU02989 |
Summary
The Orthopaedic Patient Administrator role provides a caring service to our patients.
The role involves providing an appointment booking service, liaising with Consultants, medical secretaries, the Primary Care Trust and other departments in the Trust. This job will be based either at the Royal Bournemouth Hospital or Poole Hospital. There will be a requirement to be flexible to work across all sites at certain times.
The Administrators will work closely with the Patient Pathway Coordinator to review patient appointments and referral letters and are the first point of contact on the patient's pathway through the hospital.
This role involves data input, providing an efficient telephone service and assisting patients with their appointments. You may also be required to provide a welcoming receptionist service to our patients attending the Outpatient clinics, which includes checking patient's details, booking follow up appointments and ensuring the clinics are ready for the clinicians and patients.
This is a full time position
Base Location: Bournemouth
Interview Date: TBC
To succeed in this role you will need to possess good communication skills and have a passion to deliver outstanding service to our patients. Accuracy and attention to detail are essential requirements together with the ability to multitask in a busy environment. Good team skills are also an essential requirement.
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued team mates and colleagues
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
To understand the role in more detail please read the full job description and person specification documents which are attached to this advert
This advert closes on Tuesday 16 Apr 2024
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