Project Support Systems Administrator | Liverpool University Hospitals NHS Foundation Trust
| Posting date: | 02 April 2024 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £22,816 - £24,336 pro rata |
| Hours: | Part time |
| Closing date: | 02 May 2024 |
| Location: | Birkenhead, CH41 8DB |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 6194991/287-RMED-64-24-A |
Summary
We are looking to recruit a Project Support and Results Administrator to support Axess Sexual Health HIV service. The successful candidate will be based in Birkenhead Medical Centre, Laird Street, Birkenhead.
To undertake this role the successful applicant will have experience of using Electronic Patient Record Systems, working with databases, good all round administration and customer service skills.
You be liaising with patients and health care professionals and will be able establish a good rapport and professional relationships with others.
You will commonly deal with information of a personal and sensitive nature and you will be expected to adhere to the highest standards of confidentiality in the course of your work.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click here https://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
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The successful applicant will be accessing and updating patient information using Electronic Patient Record Systems, and databases and will have excellent attention to detail. You will be working as part of a specialised service providing excellent administration support to dedicated clinical staff at all levels.
The post involves contacting health providers and patients, booking and amending appointments, register and recall of patients along with sending reminder and DNA appointment texts when required.
The postholder will be expected to deal with telephone enquiries from clinicians, colleagues, patients and relatives in a competent, empathetic and efficient manner ensuring that concerns are dealt with in a timely manner.
The successful applicant will be expected to liaise with clinical staff to ensure patients receive highest quality of care, whilst also maintaining the highest standards of confidentiality in the course of their work.
Please refer to Job Description and Additional Task List for details.
This advert closes on Wednesday 3 Apr 2024