Cleaning Service Co-ordinator
| Posting date: | 29 March 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 April 2024 |
| Location: | SW17 0QT |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 51100 |
Summary
Cleaning Service Co-ordinator
Job Description
Contract Type: PermanentHours: 40 hoursShift Pattern: 07:00 - 15:00 Salary: £15.07 per hour
In your new role as a Cleaning Supervisor you will allocate cleaning duties, manage and control the issuing and usage of cleaning materials and provide inductions and specific training on equipment, cleaning practises and use of chemicals. You will maintain accurate staff attendance record, manage holidays and absence allocation and carry out weekly checks of all cleaning machinery to ensure safe working order.
In return we will offer you holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition and wellbeing incentives such as Mitie Stars and many other benefits.
Job objectives and responsibilities
· Responsible for achieving and maintaining the client specification as set in contractual requirements
· Daily liaison with Line Manager
· Daily monitoring of high profile areas to ensure readiness at start of business
· Complete check sheets and issue to staff as appropriate ensuring tasks are completed
· Good communication with all staff to promote a one team attitude
· Completion of own daily schedule as set
· Report any maintenance issues to line manager
· Report any complaints in a professional and timely manner
· Compliance with client and Mitie Health and Safety
· Report accidents and near miss as per company and client procedures to line manager
· Maintain and keep up to date Mitie Site pack documentation
· Staff training and record keeping
Main duties
· Daily standard monitoring of all of site
· Check sheet of monthly cleaning tasks to ensure full completion
· Checking and maintaining all areas to support line manager.
· Carry out cleaning monthly tasks in line with customers requirements
· Cleaning duties as job requires
· Check all stock levels and report to line manager for ordering.
· Training for staff on areas
· Training for staff on site specific jobs
· Refresher training where required or requested by line manager
· Carry out other reasonable requests from customer and/or line manager
Person Specification
· Leadership experience preferred although training will be given
· Industrial Cleaning experience preferred
· Ability to communicate at all levels
· Ability to work on own and in team
· Ability to work to set schedules and on own initiative
· Flexibility essential in workload and possibly hours if needed
· Work both pro-actively and re-actively
· Undertake variety of tasks that are within this role, both internal and external
· Basic knowledge & understanding of health and safety policies
· Implementation of H&S policies and procedures
· Basic IT Skills
· Needs to represent Mitie values on site by being presentable, uniformed, affable and helpful at all times
· Willing to go the extra mile
Working within the Mitie values and behaviours
People Mitie is a people business. It's our people, and their drive to do their jobs to the best of their ability that makes us different.
Trustworthy -
We do what we say we will
How we behave…
· We treat all colleagues with respect
· We challenge people when they don't do the right thing
· We welcome advice from anyone that might improve what we do
· We are open and honest
· We think safety and always follow rules for safe working
Helpful -
We go out of our way to make a difference
How we behave…
· We work with each other to achieve the best for clients and for Mitie
· We share information to help colleagues succeed
· We build great relationships
· Our first response to requests will always be positive
· We look out for each other, never walking by unsafe actions or situations
Inspiring -
We help others to be the best they can be
How we behave…
· We support and encourage each other to develop
· We lead by example
· We set clear expectations
· We listen to and learn from others
· We learn from mistakes and incidents to prevent recurrence
Passion Take our people, add their passion, and you get something really special.
Spirited -
We give it everything we've got
How we behave…
· We do good things for each other, the environment and the community
· We appreciate diversity and encourage it
· We demonstrate team spirit
· We are committed to doing things better and setting new standards in all that we do
· We take pride in what we do and have fun doing it
· We celebrate success and say thank you
Fresh thinking We want our people to find inspiration from skill development and career progression, and enjoy respect and recognition for a job well done.
Pioneering -
We do things that excite and amaze
How we behave…
· We bring new ideas to the way we do things
· We are willing to try new things
· We encourage and support innovation
· We consider things from other peoples' points of view
· We embrace new thinking and technologies
· We build health & safety into everything we do
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times;
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
· Use all work equipment and personal PPE properly and in accordance with training received;
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Additional Information
Note: This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.