Customer Service Administrator
| Posting date: | 12 April 2024 |
|---|---|
| Salary: | £25,000 per year |
| Hours: | Full time |
| Closing date: | 27 April 2024 |
| Location: | Bournemouth, Dorset, BH11 9LH |
| Company: | Acorn Recruitment |
| Job type: | Permanent |
| Job reference: | a1WNz000000ctEnMAI_1711635342 |
Summary
Calling all Administrative superheroes! Are you looking for a challenging and dynamic role where you can use your Customer Service skills to make a difference? Look no further, because we have the perfect opportunity for you!
Are you a highly motivated and fluent French speaker with a passion for providing exceptional Customer Service? Are you looking for a dynamic and challenging role in a manufacturing environment? Look no further!
£25,000 per annum
Mon - Thurs 7.30am ‐ 12.00pm & 12:30pm ‐ 16:00pm
Friday 7.30am ‐ 12.45pm
Acorn by Synergie are recruiting a Customer Service Administrator on behalf of their client. They are a fast-paced manufacturing company based in the beautiful coastal town of Bournemouth. With innovative products and focus on quality, the company has been growing rapidly and are now seeking a Customer Service Administrator to join the team.
As a Customer Service Administrator, you will be the first point of contact for their valued customers. You will be responsible for managing a high volume of orders and queries, ensuring that each customer receives the top-notch service they deserve. Working closely with our manufacturing team, you will play a crucial role in ensuring that our products are delivered on time and in perfect condition.
We are looking for a driven and enthusiastic individual with a strong background in Administration. Your organisational skills will be put to the test as you juggle multiple tasks, including inputting orders, responding to new enquiries, and processing export paperwork. A keen eye for detail is a must, as you will be responsible for accurately raising invoices and credit notes.
You will also need to be a whiz with Excel, as you will be using this tool to track orders, analyse data, and create reports for management. Experience with other administrative software is a plus, as we are always looking for ways to streamline our processes and improve efficiency.
To be successful in this role, you must have excellent communication skills and a friendly yet professional demeanour. You will be interacting with customers from all over the world, so the ability to adapt to different cultures and languages is a plus. Previous experience in a customer service role is preferred, but we are willing to train the right candidate with strong administration skills.
Acorn by Synergie acts as an employment agency for permanent recruitment.
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