French Speaking Customer Services Administrator
Posting date: | 19 April 2024 |
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Salary: | £25,000 per year |
Hours: | Full time |
Closing date: | 18 May 2024 |
Location: | Bournemouth, South West, BH11 9LH |
Company: | Mploy Staffing Solutions |
Job type: | Permanent |
Job reference: | 52673763 |
Summary
The position will be based onsite at the Bournemouth manufacturing facility and a positive customer service-oriented attitude is paramount. The successful candidate will have excellent communication skills, high levels of concentration and must also be a logical thinker who adopts a common sense approach.
Key Responsibilities:
- Carry out all administrative tasks relating to Customer service.
- To ensure incoming orders are entered onto Navision accurately and in a timely manner.
- To carry out any necessary follow up work in relation to the order.
- Answer all manner of end user and distributor enquiries relating to the complete product range across all CFT Brands.
- Prepare and check Export paperwork.
General Tasks:
- Liaise with other departments to process orders effectively.
- Liaise with Sales Teams regarding new enquiries and sales leads.
- Liaise with Quality Control regarding any returns or quality issues.
- Assisting with raising Invoices for shipped goods and Credit Notes for any returned goods.
- Raising Quotations for new enquiries and sales leads.
- Liaise with various departments to answer technical queries received via telephone, email etc.
- Liaise with the Shipping department regarding any special shipping or delivery instructions.
Knowledge Required:
- Fluent in French – spoken and written.
- Fully computer literate ideally with experience of Word, Excel, PowerPoint, Outlook and Microsoft Navision.
- Ideally someone with customer service experience within an engineering company.
This position is offered on a full-time and permanent basis with an immediate start available for the right candidate. It is an exciting opportunity paying up to £25,000 per annum. The hours are 37.25 per week 7:30 to 16:00 Monday to Thursday and 7:30 to 12:45 on a Friday.
For more information please contact Jon @ Mploy Staffing Solutions on 01202 478278 or e-mail your CV to jon@mploystaff.com
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