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Transport Debrief Clerk

Job details
Posting date: 28 March 2024
Salary: £31,000 per year
Hours: Full time
Closing date: 27 April 2024
Location: MK44 3PH
Company: Menzies Distribution
Job type: Permanent
Job reference: 11103-53691

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Summary

Transport Debrief Clerk

Menzies Distribution are currently looking for an experienced Transport Debrief Clerk to join our busy team based in Blunham. You will be responsible for ensuring that all work is distributed whilst complying with Transport Legislation, Health & Safety and customer service requirements.

The Details:

    • Salary: £31K Per Annum
    • Pattern: Monday to Friday
    • Hours: 11:00-19:30 (30 mins unpaid lunch)
    • Monthly Pay
    • Parking Onsite

    Monday to Friday, 2PM until 10PM

    Debrief Clerk duties:

      • Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's
      • Assisting drivers with locating addresses and providing delivery instructions
      • Assisting customers and providing excellent customer service
      • De- brief drivers on performance ( delivery’s and collections ) and challenge any poor performance and apply time scales for improvement
      • Ensuring contractor paperwork is completed
      • Basic administrative duties
      • To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
      • To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
      • Carry out such other duties as may reasonably be requested by the Management or the Shift Manager
      • Be Computer literate
      • Report daily into managers at the start of the shift and again at the end regarding driver performance issues and action taken
      • Manage drivers compliance Vs Daily targets
      • KPI reporting
      • Minimise agency & correlate time sheets

      Our ideal candidate:

        • An understanding of transport legislation and logistics operations
        • Experience of working in a transport/logistics environment
        • Able to react quickly to information, helping solve any challenges to routes
        • Experience using in-house transport management systems is an advantage

        BENEFITS

          • Pension Scheme
          • Cycle2Work scheme
          • Employee Assistance Program
          • SPIRIT Awards - Peer to Peer recognition

          INCLUSION

          Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

          We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

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