Customer Office Administrator Apprenticeship - 14206
| Posting date: | 28 March 2024 |
|---|---|
| Salary: | £192 per week |
| Hours: | Full time |
| Closing date: | 27 April 2024 |
| Location: | Preston, Lancashire |
| Company: | North Lancs Training Group Ltd |
| Job type: | Apprenticeship |
| Job reference: | 14206 |
Summary
Bi-Slique in Preston are recruiting for an Apprentice Customer Office Administrator. The successful candidate will work towards their Level 2 Customer Service Practitioner qualification which will take approximately 17 months to complete.
Job Duties Include:
• Daily stock reports for customers
• Extract reports off the system using Excel
• Processing orders
• Checking orders/chasing payments
• Print invoices
• Handle customer queries
• Deal with customer issues/complaints and resolve them to the best of your ability
• Taking calls, making calls
• Using emails inbound and outbound
• Keeping systems to up to date to ensure there is a track record of orders
• General administrative duties
• Pro active duties to ensure customers are up to date with all deliveries.
Requirements:
• Willingness to learn
• Must be confident using the telephone
• Good numeracy and literacy skills
• It would be beneficial if the applicant can drive due to the location of office.
• Friendly and approachable
• Good sense of humour
• Team working in a small team
• Able to use own initiative and work alone.
Hours:
Monday - Friday 9:30-4:00pm / 30 mins lunch / 30 hours per week
Job Duties Include:
• Daily stock reports for customers
• Extract reports off the system using Excel
• Processing orders
• Checking orders/chasing payments
• Print invoices
• Handle customer queries
• Deal with customer issues/complaints and resolve them to the best of your ability
• Taking calls, making calls
• Using emails inbound and outbound
• Keeping systems to up to date to ensure there is a track record of orders
• General administrative duties
• Pro active duties to ensure customers are up to date with all deliveries.
Requirements:
• Willingness to learn
• Must be confident using the telephone
• Good numeracy and literacy skills
• It would be beneficial if the applicant can drive due to the location of office.
• Friendly and approachable
• Good sense of humour
• Team working in a small team
• Able to use own initiative and work alone.
Hours:
Monday - Friday 9:30-4:00pm / 30 mins lunch / 30 hours per week
Proud member of the Disability Confident employer scheme
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.