People Support Hub Partner
| Posting date: | 23 April 2024 |
|---|---|
| Hours: | Full time |
| Closing date: | 22 May 2024 |
| Location: | Chippenham, SN14 0WT |
| Company: | Wincanton |
| Job type: | Contract |
| Job reference: | 9305 |
Summary
Our People Support Hub Partners are part of a team providing high quality transactional processing and query resolution for our colleagues and managers for all life cycle activities. This role is specifically focused on supporting colleagues with the Benefits and Reward packages available across the business.
How will you contribute?
Provide advice and guidance on HR queries around Benefits and Reward to both colleagues and managers helping to deliver a great employee experience.
· Update and maintain the HRIS to ensure colleagues information and data is up to date and accurate.
· Resolve queries regarding employee benefits, working with payroll, systems and 3rd parties.
· Manage and prioritise workload to agreed SLAs and KPI’s and payroll cut offs
· Update processes and knowledge base articles and standard operating procedures where required.
· Ensure that information and data is accurate, and legal compliance is always maintained.
· Resolve problems or shortfalls in Service Delivery quickly and efficiently.
· Reconcile information held on internal systems against third party portals and reporting platforms
· Communicate with colleagues on Benefit changes and ensure updates are made as required
· Assist with year-end data reconciliations and new financial year updates, updating colleagues appropriately.
What will you bring?
· Accurate and timely processing of Benefit data.
· Accurate and timely production of communications for changes and errors in the system
· Successful engagement from key stakeholders around projects and change
· Seamless colleague experience with first time resolution and correction
What do we offer?
We really value our people and offer a friendly, safety first working environment and a competitive salary along with other benefits including; annual leaves + bank hols with the option to buy more, share incentive plan, cycle to work scheme, employee benefits online discount platform, onsite parking, onsite canteen + much more
Our people are our most important asset and as such we are continuously expanding our capability programs to provide you with opportunities to build and extend your professional, functional, and management skills. Your development through coaching is our priority. Continuous learning takes place through a broad variety of opportunities and types of engagements. Access to the latest technological innovations in the logistics and supply chain industry, as well as Wincanton’s deep knowledge and expertise in our field, constitute a superb platform for your professional development.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Proud member of the Disability Confident employer scheme