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236 Complaints manager jobs in UK

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Corporate Complaints & Member Enquiries Manager

  • 07 January 2026
  • Enfield Council - Enfield, London, EN1 3XA
  • £45,393 to £57,477 per year
  • Permanent
  • Full time

We are looking for an experienced, improvement-focused manager to lead our Complaints & Members Enquiries team. This is a key middle-management role with corporate reach helping to ensure complaints and Member Enquiries are handled consistently, lawfully, and ...

Disability Confident

Senior Complaints Officer

  • 05 January 2026
  • NHS Jobs - Denton, M34 2GP
  • £29,580.00 to £32,130.00 per year
  • Permanent
  • Full time

Comply with organisation policies and procedures. Under the direction of the complaints manager, support organisation-wide developments in as part of gtds overall framework for managing complaints. The post holder will be responsible for producing high quality...

Head of Patient Experience

  • 14 January 2026
  • NHS Jobs - London, NW8 9NH
  • Negotiable
  • Permanent
  • Full time

To work in partnership with Heads of Departments to analyse and share key findings of patient satisfaction survey results with teams and across the wider organisational agenda, assessing these against service standards To consider new innovative ways to ...

Assistant Practice Manager

  • 02 January 2026
  • NHS Jobs - Worcester, WR2 5HL
  • Negotiable
  • Permanent
  • Full time

The following are the core responsibilities of the Assistant Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels: Support the Practice Manager in the day-...

Services Support Administrator

  • 14 January 2026
  • Veolia - Letchworth Garden City, Hertfordshire, SG6 1LP
  • £27,000 per year
  • Permanent
  • Full time

Salary: £27,000 per annum plus Veolia benefits Hours: 40 hours per week, Monday to Friday, 9 am - 5 pm Location: North Herts, SG6 1LP When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a ...

Clinical Patient Safety Officer

  • 02 January 2026
  • NHS Jobs - Leeds, LS21 1PY
  • £40,000.00 to £45,000.00 per year
  • Contract
  • Full time

What Youll Be Doing Providing senior oversight of incident and complaint management, ensuring effective escalation, investigation, and resolution. Acting as the lead contact for coroners inquests and managing clinical negligence claims with legal teams, NHS ...

Patient Services Supervisor/Administrator

  • 07 January 2026
  • NHS Jobs - Swindon, SN5 7XY
  • Negotiable
  • Permanent
  • Full time

Reporting to the Practice Business Manager / Clinical Partner. Flu vaccination planning and co-ordination, ensuring that vaccines have been ordered for the practice and the federation. Consulting with the pharmacy representatives and Swindon practices. Work ...

Housing Policy, Performance and Complaints Officer

  • 12 January 2026
  • Cannock Chase Council - Cannock, Staffordshire
  • £32,597 to £36,363 per year
  • Hybrid remote
  • Permanent
  • Full time

Housing Policy, Performance and Complaints Officer Grade G: £32,597 - £36,363 per annum Post Number: CH031 Permanent - 37 Hours per week Benefits to you: • Casual Car User Allowance • 26 days holiday rising to 31 days after 5 years of continuous service • ...

Disability Confident

Salaried GP - Ashton GP Service

  • 17 December 2025
  • NHS Jobs - Ashton-under-lyne, OL6 7SR
  • £96,926.00 to £107,903.00 per year
  • Permanent
  • Full time

Provision of care & service delivery Provide high quality and current evidence based medical care to the patients of the Medical Practice and, where necessary and relevant, patients from other gtd healthcare managed services. Provide all GP services required ...

Complaints Officer | Oxleas NHS Foundation Trust

  • 30 December 2025
  • Oxleas NHS Foundation Trust - Dartford, DA2 7WG
  • £44,485 - £52,521 pa inc
  • Permanent
  • Full time

The management of complaints is an essential element in determining where our services need to improve. Having the right people in the process is equally important to ensuring a good outcome for patients who make a complaint. This role provides support in ...

Disability Confident
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