38 Complaints manager jobs in West Midlands

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Complaints Officer x 3

18 February 2026
Hays Specialist Recruitment - Birmingham, West Midlands, B4 6AJ
£20.0 to £25.0 per hour
Temporary
Full time

Your new company We are partnering with a large, well‑established organisation within the regulated housing sector to recruit an experienced Complaints Officer (internally known as a Customer Experience Officer). This is a confidential vacancy, and full ...

Neurodevelopmental Team Leader

27 February 2026
NHS Jobs - Coventry, CV6 6NY
£47,810.00 to £54,710.00 per year
Permanent
Full time

The Team Lead will be responsible for the day to day operational delivery of the Neurodevelopmental School-age Team; allocating work as appropriate, providing supervision and appraisals, clinical audit, managing complaints and ensuring safe and effective ...

Customer Engineering Support

04 March 2026
Hays Specialist Recruitment - Warwickshire , Warwickshire, CV34 6RL
Temporary
Full time

Customer Support Executive - Long term Contract Role Location: Warwickshire Full time on site - 5 days a week In this role, you'll be at the heart of our customer experience-handling high‑volume incoming calls, resolving complaints, and ensuring customer ...

Contact Centre Manager

20 February 2026
The Best Connection Group Limited - Tamworth, Staffordshire, B78 3HH
£35,000 per year
Permanent
Full time

Contact Centre Manager - Tamworth £35,000 per annum | Monday-Friday | Leadership Role The Best Connection Tamworth - Recruitment Agency Our client is currently recruiting for an experienced Contact Centre Manager to join their established operations team. ...

HR and Quality Assurance Manager

05 February 2026
NHS Jobs - Worcester, WR1 2BS
£35,000.00 to £45,000.00 per year
Permanent
Full time

Human Resources & Workforce Management Lead all HR activity across the practice, including recruitment, contracts, induction and staff retention Manage recruitment processes from advertising through to onboarding, ensuring compliance with employment ...

Senior Sister / Charge Nurse

26 February 2026
NHS Jobs - Coventry, CV2 2DX
£47,810.00 to £54,710.00 per year
Permanent
Full time

Highly developed communication skills enabling maintenance of high quality service and ensuring timely management and resolution of unexpected events and situations. A knowledgeable team leader and resource for staff, advising on national, local and Trust ...

Customer Relations & Complaints Specialist

20 February 2026
Hairby Zindzi - Birmingham, West Midlands
Hybrid remote
Permanent
Full time

Hair by Zindzi is looking for a Customer Complaints Specialist who genuinely cares about delivering a great customer experience and protecting our brand reputation. What you’ll do: Be the main point of contact for customer concerns across online orders, ...

Clinic Nurse Manager

09 March 2026
NHS Jobs - Rugby, CV22 5PX
£47,810.00 to £54,710.00 per year
Permanent
Full time

Accountable for own actions in accordance with Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. Highly developed communication skills enabling maintenance of ...

Business Support Administrator

19 February 2026
Pinnacle Financial Planning - B96 6EW
£27,000 to £30,000 per year
On-site only
Permanent
Full time

• Use of Pinnacle’s back-office system, Intelligent Office (IO), Word, Excel, Outlook. • Ideally have experience of working with Platforms, especially Quilter, Standard Life Wrap (Abrdn) and Standard Life Elevate. • To process new and existing business and ...

15534 - Quality Assurance & Training Officer

10 March 2026
Ministry of Justice - Burton-On-Trent, Staffordshire
£29,303 to £31,061 per year
Hybrid remote
Permanent
Full time

You will be joining an established team that delivers a dedicated and specialist service for processing offender Subject Access Requests (SARs). The team ensures offenders are supported throughout their sentence and rehabilitation by providing access to the ...