17 Call handler jobs in Eastern England

Key Responsibilities: Answer incoming calls promptly from patients, addressing their queries, concerns, or appointment requests. Maintain a professional and empathetic approach when interacting with patients, ensuring clear and accurate communication. Make ...

NHS 111 Call Handler-Bedford

01 October 2025
NHS Jobs - Bedford, MK42 9AZ
£12.21 per hour
Permanent
Full time

For a full job description and full person specification, along with more details about our organisation and rota information please see attached documentation, 111 Call Handlers may be providing healthcare while working under the direction or supervision of ...

999 Emergency Call Handler - Norwich

15 August 2025
NHS Jobs - Norwich, NR6 5NA
£24,937.00 to £26,598.00 per year
Permanent
Full time

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a ...

Call Handler / Domestic Abuse Helpline Advisor

01 October 2025
AWD online - Luton, Bedfordshire
£24,948 to £26,845 per year
On-site only
Permanent
Full time

Call Handler / Domestic Abuse Helpline Advisor A rewarding opportunity for a compassionate and professional individual to provide helpline support, referrals and casework to women and families affected by domestic abuse. If you’ve also worked in the following ...

Just One Number Administrative Call Handler

18 September 2025
NHS Jobs - Norfolk, NR4 6AU
£24,937.00 to £26,598.00 per year
Permanent
Full time

1. Receiving and managing calls to the service from both service users and professionals using a telecommunication system. This includes changing of appointments and transferring calls to the clinical team. Listening to and answering voicemails and responding ...

999 Emergency Call Handler - Essex | East of England Ambulance Service Trust

29 September 2025
East of England Ambulance Service NHS Trust - Chelmsford, CM1 7WS
£24,937 - £26,598 per annum
Permanent
Part time

Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you We are looking for Call Handlers at our Emergency Operations Centre inChelmsford. Our ...

999 Emergency Call Handler - Essex | East of England Ambulance Service Trust

15 September 2025
East of England Ambulance Service NHS Trust - Chelmsford, CM1 7WS
£24,973 - £26,598 per annum
Permanent
Part time

999 Emergency Call Handler - Norwich | East of England Ambulance Service Trust

26 September 2025
East of England Ambulance Service NHS Trust - Norwich, NR6 5NA
£24,937 - £26,598 per annum
Permanent
Part time

Can you keep a cool head at times of crisis? Do you care about others? Do you want a career helping those in need? If the answer is yes, then this could be the job for you We are looking for Call Handlers to work12 hour shifts flexibly from Monday to Sunday. ...

Just One Number Administrative Call Handler | Cambridgeshire Community Services NHS Trust

18 September 2025
Cambridgeshire Community Services NHS Tr - Norfolk, NR4 6AU
£24,937 - £26,598 per annum, pro-rata
Permanent
Part time

Norfolk and Waveney Children & Young People's Health Services has a fantastic opportunity for Administrative Call Handlers to join our expanding Just One Number team based in Cringleford. As the first point of contact, you’ll help to ensure children, young ...

Receptionists

29 September 2025
NHS Jobs - St. Albans, AL1 3HD
£12.24 per hour
Permanent
Full time

The role of receptionist / call handler is to provide first point of contact to the surgery and to provide support to project a positive and friendly image to patients and other visitors, either in person or via the telephone. It is part of the receptionist / ...