98 Customer service jobs in North East England
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Sign inCustomer Service Coordinator
- 16 April 2024
- Durham University - Durham, County Durham, DH1 3LE
- £25,742 to £28,759 per year
- will be pro rata
- Contract
- Part time
The Role and the Department The Customer Services Team is part of University Library and Collections. We provide all front-line (face to face and virtual) customer, visitor and enquiry services across our department. This includes visitor services at our ...
Retail Customer Service Assistant
- 29 April 2024
- Certas Energy UK Ltd - West Rainton, Houghton Le Spring
- £12 to £12 per hour
- On-site only
- Permanent
- Part time
We currently have an opportunity for a Retail Sales Assistant to work 24 hours a week in our outlet at West Rainton. What we are looking for: A good appreciation of customer service No experience necessary as full training will be given Hardworking and ...
Retail Customer Service Assistant
- 29 April 2024
- Certas Energy UK Ltd - Witton Gilbert, Durham
- £12 to £12 per hour
- On-site only
- Permanent
- Part time
We currently have an opportunity for a Retail Sales Assistant to work 24 hours a week in our outlet at Witton Gilbert. What we are looking for: A good appreciation of customer service No experience necessary as full training will be given Hardworking and ...
Retail Customer Service Assistant
- 29 April 2024
- Certas Energy UK Ltd - Bradbury, Stockton-On-Tees
- £12 to £12 per hour
- On-site only
- Permanent
- Part time
We currently have an opportunity for a Retail Sales Assistant to work 16 hours a week in our outlet at Bradbury. What we are looking for: A good appreciation of customer service No experience necessary as full training will be given Hardworking and reliable ...
Graduate Intern - Customer Services
- 25 April 2024
- Durham University - Durham, County Durham, DH1 3LE
- £22,113 per year
- Contract
- Full time
The Role Purpose and Activities The intern will undertake a range of activities, delivering services to customers and gaining experience including some of the following: Providing direct user engagement with a range of visitors with differing needs and access ...
Customer Service Centre Advisor
- 29 April 2024
- Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
- £23,464 per year
- Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
- Permanent
- Full time
Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...
One Stop - Customer Service Assistant
- 16 April 2024
- Tesco - Crook, County Durham, DL15 9HS
- Competitive + Benefits
- Permanent
- Part time
About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our ...
One Stop - Customer Service Assistant
- 29 April 2024
- Tesco - Chester Le Street, County Durham, DH2 2JE
- Competitive + Benefits
- Temporary
- Full time
About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our ...
One Stop - Customer Service Assistant
- 29 April 2024
- Tesco - Hartlepool, Cleveland, TS25 1JE
- Competitive + Benefits
- Temporary
- Part time
About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our ...
One Stop - Customer Service Assistant
- 29 April 2024
- Tesco - Stockton-On-Tees, Cleveland, TS20 1BW
- Competitive + Benefits
- Permanent
- Part time
About the role At One Stop Stores we aim to serve local shoppers a little better every day. Being a part of the local community we really can achieve this but it’s our colleagues in store that brings this to life. In this role, you will greet and welcome our ...