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37 permanent, Customer service advisor jobs in UK

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Customer Service Advisor Lvl 2

  • 22 May 2024
  • Coventry City Council - Coventry Broadgate House, Broadgate, Coventry, CV1 1FS
  • £23,893 to £27,334 per year
  • Competitive
  • Permanent
  • Full time

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. Customer Services is one of the largest departments in Coventry City Council and are ...

Disability Confident

Customer Service Advisor Lvl 1

  • 08 May 2024
  • Coventry City Council - Coventry One Friargate, Station Square, Coventry, CV1 2GN
  • £23,114 to £24,294 per year
  • Competitive
  • Permanent
  • Full time

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. Customer Services is one of the largest departments in Coventry City Council and are ...

Disability Confident

Customer Service Adviser (Temporary) - REN10790

  • 22 May 2024
  • Renfrewshire Council - Johnstone, PA5 8EE
  • £23,651.00 to £24,801.00 per year
  • Permanent
  • Full time

Advert We are looking for a well organised individual within the Adult Services Referral Team to ensure effective customer service is provided to our stakeholders and customers. Duties for the post include working as part of a multi-functional Customer Service...

Disability Confident

Customer Service Advisor (Social Housing, Repairs)

  • 24 May 2024
  • Morgan Sindall Property Services - CM11 2UF
  • £20,000 to £30,000 per year
  • Salary £26,000 - £27,000 + Benefits
  • Permanent
  • Full time

Permeant – Full Time We are looking to recruit a Customer Service Advisor to join our team in at our Basildon Contract, About the Role Joining our team, you’ll be responsible for liaising with clients, sub-contractors, suppliers and supervisors to schedule ...

Disability Confident

Customer Service Advisor - Carers-Lincolnshire County Council

  • 13 May 2024
  • Serco Limited - Lincolnshire, LN1 1YL
  • £23954-23954 per annum
  • Permanent
  • Part time

. Customer Service Advisor - CarersLincolnshire County Council, LN1 Part Time, 25 and 31 Hours available £23,954.49 pro rata Benefits Serco is one of the leading public sector providers of customer services, working with central and local governments to ...

Disability Confident

Part-time Customer Service Advisor (site based)

  • 16 May 2024
  • Capita plc - P09 2AX
  • £8,000 to £12,753 per year
  • On-site only
  • Permanent
  • Part time

Here at Capita we have a vacancy for a Customer Service Advisor to join our onsite team in Hampshire, covering two of the local council offices (Public Service Plaza, Havant and Visitor Information Centre, Hayling Island) Within this role you would be working ...

Disability Confident

Customer Service Advisor - 12 month secondment/FTC

  • 17 May 2024
  • Thames Water - Reading, Home Counties, RG18DB
  • £25,000 per year
  • Permanent
  • Full time

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? If so, Thames Water is looking for you What you will be doing as a Customer Service Associate - 12-month secondment/FTC: You’ll be the ...

Disability Confident

Customer Service Centre Advisor

  • 29 April 2024
  • Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
  • £23,464 per year
  • Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
  • Permanent
  • Full time

Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Disability Confident

Customer Service Technical Advisor

  • 09 May 2024
  • Sunbelt Rentals UK - Solihull, Midlands, B90 8AW
  • Permanent
  • Full time

About The Role Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for experienced Technical/Customer Service ...

Disability Confident

Customer Service Advisor (fixed term for 1 year) - MID06134

  • 15 May 2024
  • Midlothian Council - Dalkeith, EH22 1DN
  • £27,181.00 to £28,271.00 per year
  • Permanent
  • Full time

Job Vacancy We are looking for an enthusiastic, motivated, and professional Customer Service Advisor to join our busy Contact Centre. Midlothian Council Contact Centre provides customer services for a range of council service areas. The team are responsible ...

Disability Confident