11 Customer service jobs in North East England
Disability Confident
Remote working
Location
- UK
- North East England (11)
- Tyne & Wear (9)
- Northumberland (2)
Posting date
Category
Contract type
- Permanent (11)
Hours
Sign in now to create an email alert and receive the latest jobs for this search straight in your mailbox
Sign inCustomer Service Centre Advisor
- 29 April 2024
- Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
- £23,464 per year
- Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
- Permanent
- Full time
Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...
Education Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- 12 April 2024
- Northumbria Healthcare NHS Foundation Trust - North Shields, NE298NH
- £22,383 pro rata per annum
- Permanent
- Part time
We are looking for an enthusiastic, committed and motivated person to join the Medical Education Team. This is an exciting opportunity to support Medical Students in the region by providing reception support, outstanding customer service and teaching support. ...
Medical Education Coordinator
- 12 April 2024
- Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
- £28,407 - £34,581 pro rata per annum
- Permanent
- Part time
A Vacancy at Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust. An exciting opportunity has arisen to join a small team supporting undergraduate medical students within Northumbria Trust. This is an integral role providing support to ...
Education Administrator | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- 12 April 2024
- Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
- £25,147 - £27,596 pro rata per annum
- Permanent
- Part time
An exciting opportunity has arisen to join a small team supporting undergraduate medical students within Northumbria trust. This is an integral role providing support, timetabling and coordination of clinical opportunities and teaching for medical students. ...
Library Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- 30 April 2024
- Northumbria Healthcare NHS Foundation Trust - Cramlington, NE23 6NZ
- £22,816 - £24,336 per annum
- Permanent
- Full time
This is an exciting opportunity to contribute to the delivery and development of the Northumbria Healthcare NHS Foundation Trust Library Service at the Northumbria Health and Care Academy in Cramlington. We are looking for enthusiastic, customer service ...
Library Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- 30 April 2024
- Northumbria Healthcare NHS Foundation Trust - North Shields, NE29 8NH
- £22,816 - £24,336 per annum
- Permanent
- Full time
This is an exciting opportunity to contribute to the delivery and development of library services at North Tyneside General Hospital. We are looking for enthusiastic, customer service orientated individuals to join our team, to provide a range of library ...
General Porter | Northumbria Healthcare - NHFM (Northumbria Healthcare Facilities Management)
- 26 April 2024
- Northumbria Healthcare NHS Foundation Trust - Hexham, NE46 1QJ
- £22,383 per annum
- Permanent
- Part time
The Portering department at Hexham General Hospital, provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Portering service ...
ITSM Team Leader | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- 17 April 2024
- Northumbria Healthcare NHS Foundation Trust - Seaton Delaval, Whitley Bay, NE25 0QJ
- £35,392 - £42,618 per annum
- Permanent
- Full time
The post holder will ensure that IT Service Desk processes and services are coordinated and delivered effectively to all staff and sites across the Trust, to ensure delivery of the Service Level Agreement (SLA). Northumbria Healthcare NHS FT provides health ...
Health Records Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust
- 22 April 2024
- Northumbria Healthcare NHS Foundation Trust - Seaton Delaval, NE25 0QJ
- £22,383 pro rata per annum
- Permanent
- Part time
We are looking to recruit a highly motivated and enthusiastic team player who can demonstrate high standards of reception and administrative skills to join the Health Records Team. The successful candidate will be based at Seaton Delaval on a permanent however...
Receptionist / Clerical Officer | The Newcastle upon Tyne Hospitals NHS Foundation Trust
- 24 April 2024
- The Newcastle upon Tyne Hospitals NHS Foundation Trust - 317 01 Freeman Hospital, NE7 7ND
- £22,383 pro rata
- Permanent
- Part time
We are unable to offer sponsorship for this post. We are looking for a highly motivated Clerical Officer to work within the Radiology Department at the Freeman Hospital. Working under the supervision of the Radiology Office Manager, the receptionist will be ...