An excellent opportunity for a Sales & Customer Service Coordinator to join a well-established company. Job Type: Full-Time, Permanent. Location: Cramlington NE23. Salary: £26,000 - £28,000 Per Annum, Depending on Experience Working hours: Monday - Friday 8....

Customer Service Centre Advisor

29 April 2024
Home Group Limited - Newcastle upon Tyne (Strawberry Lane), NE1 4BX
£23,464 per year
Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday to Friday 9:00 to 17:00) Full Time – 37.5 hours per week Flexible shift rotation Full Time: Monday to Friday currently between 8:00 am till 6:00 pm on a shift rotation. Starting salary £23,464 pa pro rata, plus Brilliant Benefits including Health Cash Plan! Home, a place where you belong. How about working for officially the 4 th Best Workplace in the UK, according to the Great Place to Work 2024 national survey results? Do you want to work in the most technologically advanced office building in the region? This is a building like no other in Newcastle. Do you genuinely care, and get a buzz from helping people? Fancy going home each day knowing that you have helped change our customers lives for the better? Home Group is a social enterprise that supports some of the most vulnerable in society, including people with mental and physical health issues. Are you up for a new challenge in supporting our customers? If so, we are looking for new brilliant colleagues to join our European award-winning team. (I Know, that’s impressive!!) This isn’t “ just ” any old customer service role, we’re looking for “customer service heroes” to support our customers. Be yourself at Home Home Group is proud to hold the National Equality Standard. Everyone is free to be who they want to be. We are committed to tackling prejudice and discrimination, not just for our customers, but for our colleagues too! We’re super proud of our internal Diversity Networks and allies (Multicultural, LGBTQIA+ and Disability). We recognise and celebrate our differences, together we make Home Group a great place to work ! About you You’re a positive, confident & enthusiastic communicator with the ability to handle objections. You’re resilient when faced with a challenge or when things don’t go to plan. Can you remain calm dealing with some distressing calls from customers who are relying on your help? You follow process when it’s important but can also think on your feet. We want a win-win for both our customer and the business. You care about our customers and give every customer the brilliant experience they deserve. You have strong customer service skills and excellent verbal and written language abilities. As well as calls our customers use email, Live Chat and social media to contact us. Have you experience using these tools? You’re comfortable leading the conversation and finding the right outcome for our customers. We’re offering 25 days holiday rising by 1 day each year up to 30 days. You can also purchase up to 5 additional days. All the “tech” you need to enable you to work effectively from either home or the office. Health Cash Plan saving you up to £1140 pa. We’ll cover your costs (and your kids if you have them) towards dental, optical, prescription charges, alternative therapies and lots more. Competitive pension scheme with employer contributions Excellent career progression, through personal development plans and our “Grow our Own” development programme. Our management team all started their careers as customer service advisers. Shopping discounts & access to the Blue Light Card discount scheme Technology Purchase Scheme (That new TV or smartphone is a few clicks away!) Cycle to work and car scheme (bike storage, drying rooms and showers are available at our office) Discounted Gym Membership Time off for volunteering A wide range of engagement activities in the workplace led by our colleague engagement team. Working hours Full Time: Currently Monday to Friday between 8:00 am till 6:00 pm on a shift rotation. We staff bank holidays with volunteers, so if you’d like to be off, you probably can. This leaves plenty time to attend our summer and Christmas parties, summer kids activities or discounted panto. We’d love you to get involved. Want to know more Email our Service Centre management team at sean.armstrong@homegroup.org.uk with any questions you may have. We will get back to you asap. You can even arrange a time that suits you to pop into our awesome Head Office next to St James Park. Our café is the ideal place for a chat with one of the team and the cappuccinos are amazing! Interviews w/c 6 th May 2024 with a start date of 10 th June 2024. You must be available for our four-week training programme from that date.
Permanent
Full time

Customer Service Advisor One Strawberry Lane (the best view of St James’ Park) Start date 10 th June 2024 Newcastle upon Tyne City Centre – Hybrid - two days in the office and the remaining time from home (First four weeks will be full time office-based Monday...

Retail Security Officer

08 May 2024
Mitie - NE15 9AF
Permanent
Full time

Vacancy Reference Number: 53337 Region: N04 Job title: Sainsbury's Security Officer Location: Sainsbury's Throckley Pay rate: £12.00 Hours: Full time hours/45hrs per week Job Overview: Mitie is looking for Retail security officers who can deliver exceptional ...

Retail Security Officer

08 May 2024
Mitie - DH1 4SH
Permanent
Full time

Vacancy Reference Number: 53336 Region: N04 Job title: Sainsbury's Security Officer Location: Sainsbury's Durham North Road Pay rate: £12.00 Hours: Full time hours/45hrs per week Job Overview: Mitie is looking for Retail security officers who can deliver ...

87069 - Operational Support Administrator

10 May 2024
Ministry of Justice - DL1 4WB
£22,940 per year
Hybrid remote
Permanent
Full time

The Public Defender Service The Public Defender Service (PDS) is a department of the Legal Aid Agency (LAA) that operates alongside private providers delivering a full range of quality, value for money services within the criminal defence market. Informed by ...

Senior Licensing Officer

16 May 2024
Sunderland City Council - Sunderland, SR1 3AA
£30,001.00 to £40,000.00 per year
Grade 7 (SCP 26-30) £34,834 - £38,223
Permanent
Full time

Sunderland City Council is seeking to appoint an enthusiastic and hard-working Senior Licensing Officer to assist in the promotion and safeguarding of public safety through the operation of an effective and efficient licensing and regulatory regime. The ...

Superintendent Registrar

16 May 2024
Sunderland City Council - Sunderland, SR1 3AA
£40,001.00 to £50,000.00 per year
Grade 8 (SCP 31 - 35) £39,186 - £43,421
Permanent
Full time

An excellent opportunity is available within Sunderland City Councilandrsquo;s Registration Service for a full-time Superintendent Registrar. An experienced Registration Officer is required who will fulfil the statutory duties and responsibilities required of ...

General Assistant

16 May 2024
Baxterstorey - Durham, England, Dh1 3eh
£12.20 per hour
Permanent
Full time

Job Description Service – serve food and beverages to guests in a friendly and professional manner. Ensure that guests’ needs and requests are efficiently and effectively addressed Customer Service - provide excellent service by being attentive to guests’ ...

Area Security Officer

29 April 2024
Staffline - SR1 1QT
£11.44 per hour
On-site only
Permanent
Full time

This is the security role that you've been looking for. Join us as an Area Security Officer around Sunderland where you will be required to carry out duties in a busy environment between Monday and Saturday, working regular sociable day shifts only that you ...

Library Assistant | Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust

30 April 2024
Northumbria Healthcare NHS Foundation Trust - Cramlington, NE23 6NZ
£22,816 - £24,336 per annum
Permanent
Full time

This is an exciting opportunity to contribute to the delivery and development of the Northumbria Healthcare NHS Foundation Trust Library Service at the Northumbria Health and Care Academy in Cramlington. We are looking for enthusiastic, customer service ...

13 permanent, full time, Customer service jobs in North East England

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