Customer Service Agent
| Posting date: | 10 April 2024 |
|---|---|
| Salary: | £11.44 per hour |
| Hours: | Full time |
| Closing date: | 10 May 2024 |
| Location: | LE2 9TF |
| Company: | Workchain |
| Job type: | Contract |
| Job reference: | 15907 |
Summary
Customer Service Agent
We're currently recruiting for multiple Customer Service Agents for our client based in Glen Parva, Leicestershire.
Main duties for this position include:
Managing inbound and outbound calls from users, their families and clients
Booking deliveries in advance with technicians and engineers via the system
Ensuring all client and delivery details are correct and up to date
Processing emergency jobs, relaying all information to both Technicians and warehouse staff
Liaising with clients and prescribers when bookings cannot be achieved
Dealing with complains via telephone and emails
Manage technician calendars and workloads, distributing evenly
General administration and reception duties
Hour & Shift Pattern
You will be required to work Monday to Friday starting at 08:00 with an average of 40-45 working hours per week. Weekends and overtime are available.
Requirements
To be considered applicants must hold have transport to get to and from the companies office in Glen Parva, comfortable with using computers and experience with Microsoft packages and have experience within a customer service enviroment previously.
Next Step
This position is available for someone to start as soon as possible so if this is of interest please 'Apply' today!
Workchain Ltd - Work together, we're better connected!
We're currently recruiting for multiple Customer Service Agents for our client based in Glen Parva, Leicestershire.
Main duties for this position include:
Managing inbound and outbound calls from users, their families and clients
Booking deliveries in advance with technicians and engineers via the system
Ensuring all client and delivery details are correct and up to date
Processing emergency jobs, relaying all information to both Technicians and warehouse staff
Liaising with clients and prescribers when bookings cannot be achieved
Dealing with complains via telephone and emails
Manage technician calendars and workloads, distributing evenly
General administration and reception duties
Hour & Shift Pattern
You will be required to work Monday to Friday starting at 08:00 with an average of 40-45 working hours per week. Weekends and overtime are available.
Requirements
To be considered applicants must hold have transport to get to and from the companies office in Glen Parva, comfortable with using computers and experience with Microsoft packages and have experience within a customer service enviroment previously.
Next Step
This position is available for someone to start as soon as possible so if this is of interest please 'Apply' today!
Workchain Ltd - Work together, we're better connected!