Infrastructure Engineer
| Posting date: | 22 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 July 2026 |
| Location: | B32 3NT |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Birmingham Newman University |
| Job type: | Permanent |
| Job reference: | NU4226 |
Summary
We are seeking an Infrastructure Engineer to join our Digital & IT Services Directorate. This is an exciting opportunity to play a key role in supporting and maintaining the University’s IT infrastructure, ensuring reliable, secure, and high-performing services that underpin teaching, learning, and professional operations.
Working as part of a collaborative team, you will contribute to the delivery and continuous improvement of core systems across on-premise and cloud environments, helping to enhance the overall digital experience for staff and students.
This role will be required to:
Operate and maintain the University’s IT infrastructure, including servers, networks, backups, endpoint security, and Microsoft 365 services
Support both on-premise and cloud-based infrastructure hosting environments
Resolve technical issues and escalations from the Service Desk and support teams within agreed SLAs
Monitor systems proactively, identifying trends and potential issues to prevent service disruption
Maintain system security through patching, monitoring, and security controls
Communicate effectively with both technical and non-technical stakeholders
We are looking for candidates with:
Proven experience supporting, maintaining, and operating IT infrastructure environments
Strong working knowledge in at least one of the following areas:
Networking (LAN, WAN, Wi-Fi, cloud connectivity)
Infrastructure hosting (virtualisation and cloud platforms such as Azure)
Microsoft 365 and collaboration tooling
IT security, monitoring, and endpoint management solutions
Strong troubleshooting and problem-solving skills
The ability to analyse and resolve complex technical issues
Excellent communication skills, with the ability to explain technical concepts clearly
The ability to work effectively both independently and as part of a team
A customer-focused approach
Strong attention to detail
A proactive mindset, with a focus on continuous improvement
A willingness to learn and stay up to date with emerging technologies
Informal enquiries about this opportunity are very welcome. Please contact Edward Cheel at e.cheel@staff.newman.ac.uk, to discuss the role further.
An application form and further details about this role are available from newman.ac.uk/jobs. Please email your completed application form by the advertised closing date to: recruitment@newman.ac.uk.
Please note that CVs are not accepted as part of the application process unless explicitly stated
Closing date for applications: 3 July 2026
Interviews will take place on 29th July 2026
Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.
Birmingham Newman University is an Equal Opportunity Employer
Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.
Working as part of a collaborative team, you will contribute to the delivery and continuous improvement of core systems across on-premise and cloud environments, helping to enhance the overall digital experience for staff and students.
This role will be required to:
Operate and maintain the University’s IT infrastructure, including servers, networks, backups, endpoint security, and Microsoft 365 services
Support both on-premise and cloud-based infrastructure hosting environments
Resolve technical issues and escalations from the Service Desk and support teams within agreed SLAs
Monitor systems proactively, identifying trends and potential issues to prevent service disruption
Maintain system security through patching, monitoring, and security controls
Communicate effectively with both technical and non-technical stakeholders
We are looking for candidates with:
Proven experience supporting, maintaining, and operating IT infrastructure environments
Strong working knowledge in at least one of the following areas:
Networking (LAN, WAN, Wi-Fi, cloud connectivity)
Infrastructure hosting (virtualisation and cloud platforms such as Azure)
Microsoft 365 and collaboration tooling
IT security, monitoring, and endpoint management solutions
Strong troubleshooting and problem-solving skills
The ability to analyse and resolve complex technical issues
Excellent communication skills, with the ability to explain technical concepts clearly
The ability to work effectively both independently and as part of a team
A customer-focused approach
Strong attention to detail
A proactive mindset, with a focus on continuous improvement
A willingness to learn and stay up to date with emerging technologies
Informal enquiries about this opportunity are very welcome. Please contact Edward Cheel at e.cheel@staff.newman.ac.uk, to discuss the role further.
An application form and further details about this role are available from newman.ac.uk/jobs. Please email your completed application form by the advertised closing date to: recruitment@newman.ac.uk.
Please note that CVs are not accepted as part of the application process unless explicitly stated
Closing date for applications: 3 July 2026
Interviews will take place on 29th July 2026
Birmingham Newman University offers a wide range of staff benefits including 35 days annual leave entitlement plus bank holidays (pro rata for part time posts), pension scheme, chaplaincy and spiritual care, library services, free on-site parking, discounted travel scheme, cycle to work scheme, employee assistance programme, occupational health and counselling services and staff development opportunities. Further details of the full range of staff benefits available can be found on our website: https://www.newman.ac.uk/knowledge-base/staff-benefits/ or please contact the Human Resources Department.
Birmingham Newman University is an Equal Opportunity Employer
Birmingham Newman University is located on Genners Lane, Bartley Green, Birmingham, West Midlands, B32 3NT.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.