Trainee Enforcement Agent
| Posting date: | 21 June 2026 |
|---|---|
| Salary: | £25,000 to £60,000 per year |
| Additional salary information: | 12-week paid Academy programme — City & Guilds Assured certification |
| Hours: | Full time |
| Closing date: | 21 July 2026 |
| Location: | Southampton, Hampshire |
| Remote working: | On-site only |
| Company: | Red Dot Commercial Limited |
| Job type: | Permanent |
| Job reference: | 93XR4R44 |
Summary
Trainee Enforcement Agent — Southampton
Salary: £25,000 base + OTE £45,000–£60,000
Contract: Full-time, permanent
Location: Southampton / Hampshire (field-based)
Training: 12-week paid Academy programme — City & Guilds Assured certification
About the role
Our client — a major national enforcement and recovery group — has launched a brand-new Academy: a 12-week paid training programme that turns motivated people into qualified Resolution Specialists, certified to City & Guilds Assured standard. You'll start on £25,000 base, with realistic OTE of £45,000–£60,000 once you're certified, and walk away with a recognised qualification that's yours to keep.
This isn't bailiff work as you might imagine it. It's a regulated, professional, field-based role where every day is different — visiting properties, having grown-up conversations, helping resolve cases on behalf of local councils. You'll be fully trained, supported, and have a vehicle.
What you'll be doing
Visiting properties on a managed Southampton / Hampshire patch to engage with people on warrants issued by local councils
Resolving cases through professional dialogue and de-escalation — empathy, judgement and good communication are at the heart of this role
Managing your own caseload independently, with the support of an experienced enforcement manager
Recording outcomes and submitting accurate reports through our client's systems
Following all relevant legislation and the company's own conduct standards
You'd suit this if you've worked in
Retail or hospitality (duty manager, shift supervisor, branch manager) — you already handle difficult situations professionally
Contact-centre or customer service (especially complaints or escalations) — you already know how to de-escalate
Ex-military, ex-police, ex-PCSO, ex-prison service — your skills transfer directly
Collections, debt recovery, civil enforcement, or debt advice — this is the field-based step up
Self-employed driving, courier, taxi, or roadside roles — same independence, with a salary and a career
What you need
Full UK manual driving licence (essential)
Right to work in the UK
Willingness to undergo DBS + County Court Judgment checks
Comfortable working unsociable hours (typically between 6am and 9pm) and the occasional weekend
The right temperament — calm, professional, empathetic, resilient
What's on offer
£25,000 base salary + uncapped OTE £45,000–£60,000
Company vehicle
12-week paid Academy training programme
City & Guilds Assured certification
Clear progression to Senior Resolution Specialist for top performers
Joining a 5,000+ employee national group with a strong track record in the industry
Apply now — initial screening conversation with Red Dot Search, then introduction to our client's Academy team for the 27 July intake.
Recruited by Red Dot Search. RDS internal reference: RDSME0726-SOU.
Salary: £25,000 base + OTE £45,000–£60,000
Contract: Full-time, permanent
Location: Southampton / Hampshire (field-based)
Training: 12-week paid Academy programme — City & Guilds Assured certification
About the role
Our client — a major national enforcement and recovery group — has launched a brand-new Academy: a 12-week paid training programme that turns motivated people into qualified Resolution Specialists, certified to City & Guilds Assured standard. You'll start on £25,000 base, with realistic OTE of £45,000–£60,000 once you're certified, and walk away with a recognised qualification that's yours to keep.
This isn't bailiff work as you might imagine it. It's a regulated, professional, field-based role where every day is different — visiting properties, having grown-up conversations, helping resolve cases on behalf of local councils. You'll be fully trained, supported, and have a vehicle.
What you'll be doing
Visiting properties on a managed Southampton / Hampshire patch to engage with people on warrants issued by local councils
Resolving cases through professional dialogue and de-escalation — empathy, judgement and good communication are at the heart of this role
Managing your own caseload independently, with the support of an experienced enforcement manager
Recording outcomes and submitting accurate reports through our client's systems
Following all relevant legislation and the company's own conduct standards
You'd suit this if you've worked in
Retail or hospitality (duty manager, shift supervisor, branch manager) — you already handle difficult situations professionally
Contact-centre or customer service (especially complaints or escalations) — you already know how to de-escalate
Ex-military, ex-police, ex-PCSO, ex-prison service — your skills transfer directly
Collections, debt recovery, civil enforcement, or debt advice — this is the field-based step up
Self-employed driving, courier, taxi, or roadside roles — same independence, with a salary and a career
What you need
Full UK manual driving licence (essential)
Right to work in the UK
Willingness to undergo DBS + County Court Judgment checks
Comfortable working unsociable hours (typically between 6am and 9pm) and the occasional weekend
The right temperament — calm, professional, empathetic, resilient
What's on offer
£25,000 base salary + uncapped OTE £45,000–£60,000
Company vehicle
12-week paid Academy training programme
City & Guilds Assured certification
Clear progression to Senior Resolution Specialist for top performers
Joining a 5,000+ employee national group with a strong track record in the industry
Apply now — initial screening conversation with Red Dot Search, then introduction to our client's Academy team for the 27 July intake.
Recruited by Red Dot Search. RDS internal reference: RDSME0726-SOU.