Workplace Coordinator
| Posting date: | 19 June 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 19 July 2026 |
| Location: | BT2 7EP |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 156142 |
Summary
Workplace Coordinator
Location: Belfast, BT2 7EP
Hours of work: 32
Contract Type: Permanent, Part Time (Monday-Thursday_
Step into a varied and people focused role where no two days are the same. The Workplace Coordinator plays a key part in creating a welcoming, well organised, and efficient working environment for colleagues and visitors. This position offers the opportunity to take ownership of site operations, build strong relationships, and contribute to a positive workplace experience.
Job Description
The Workplace Coordinator is responsible for the day to day running of front of house and facilities services within a busy office environment. The role brings together customer service, workplace management, and operational support to ensure everything runs smoothly.
Working closely with clients, colleagues, and service partners, the position supports the delivery of high standards across the workplace. From managing meeting spaces to coordinating facilities tasks, this role provides a great opportunity to make a visible impact and take pride in delivering an excellent experience for everyone on site.
Key Responsibilities
- Act as the main point of contact for workplace and facilities related queries on site
- Support the smooth day to day operation of the workplace and front of house services
- Manage helpdesk requests and ensure tasks are completed within agreed timeframes
- Build strong relationships with clients, visitors, and stakeholders
- Coordinate meeting room bookings, set ups, and hospitality requirements
- Monitor cleaning standards and raise any issues for resolution
- Support security processes including passes and visitor management
- Carry out workplace inspections and follow up on actions identified
- Assist with administrative tasks, reporting, and general office coordination
- Maintain a professional and welcoming environment at all times
Professional and Personal Competencies/Qualifications
- Strong communication skills with a confident and approachable style
- Ability to organise tasks and manage a varied workload effectively
- Proactive approach with confidence to take initiative and make decisions
- Excellent customer service mindset with attention to detail
- Comfortable using workplace systems and digital tools
- Ability to build positive relationships with a range of stakeholders
- Calm and professional approach when handling queries or challenges
- Flexible and adaptable to changing priorities in a busy environment
- Strong sense of responsibility for health, safety, and compliance
- Self motivated with the ability to work both independently and as part of a team
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
Location: Belfast, BT2 7EP
Hours of work: 32
Contract Type: Permanent, Part Time (Monday-Thursday_
Step into a varied and people focused role where no two days are the same. The Workplace Coordinator plays a key part in creating a welcoming, well organised, and efficient working environment for colleagues and visitors. This position offers the opportunity to take ownership of site operations, build strong relationships, and contribute to a positive workplace experience.
Job Description
The Workplace Coordinator is responsible for the day to day running of front of house and facilities services within a busy office environment. The role brings together customer service, workplace management, and operational support to ensure everything runs smoothly.
Working closely with clients, colleagues, and service partners, the position supports the delivery of high standards across the workplace. From managing meeting spaces to coordinating facilities tasks, this role provides a great opportunity to make a visible impact and take pride in delivering an excellent experience for everyone on site.
Key Responsibilities
- Act as the main point of contact for workplace and facilities related queries on site
- Support the smooth day to day operation of the workplace and front of house services
- Manage helpdesk requests and ensure tasks are completed within agreed timeframes
- Build strong relationships with clients, visitors, and stakeholders
- Coordinate meeting room bookings, set ups, and hospitality requirements
- Monitor cleaning standards and raise any issues for resolution
- Support security processes including passes and visitor management
- Carry out workplace inspections and follow up on actions identified
- Assist with administrative tasks, reporting, and general office coordination
- Maintain a professional and welcoming environment at all times
Professional and Personal Competencies/Qualifications
- Strong communication skills with a confident and approachable style
- Ability to organise tasks and manage a varied workload effectively
- Proactive approach with confidence to take initiative and make decisions
- Excellent customer service mindset with attention to detail
- Comfortable using workplace systems and digital tools
- Ability to build positive relationships with a range of stakeholders
- Calm and professional approach when handling queries or challenges
- Flexible and adaptable to changing priorities in a busy environment
- Strong sense of responsibility for health, safety, and compliance
- Self motivated with the ability to work both independently and as part of a team
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Please click on the following link for more information on this role: Job Description
If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link: TalentPlace
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.