Estate Services Coordinator (PO1)
| Posting date: | 19 June 2026 |
|---|---|
| Salary: | £169.68 per day |
| Hours: | Full time |
| Closing date: | 19 July 2026 |
| Location: | Islington, North London |
| Remote working: | On-site only |
| Company: | Wax Recruitment Ltd |
| Job type: | Contract |
| Job reference: |
Summary
Job title: Estate Services Coordinator (PO1)
Job Category: Facilities & Environment
Location: 245 St John Street, London, London, Islington, EC1V4NB, London Borough of Islington
Hours Per Week :35
Pay: £169.68 per day
Overview of the role
• To ensure estates are maintained at the highest possible standards of cleanliness, fire and general safety, security, and appearance
• Leading a team of caretakers, responsible for all aspects of their line management
• Responsible for monitoring and taking corrective actions of services associated with estate management functions, such as waste and recycling, grounds/greenspace maintenance, communal repairs, and estate lighting.
• To work collaboratively, developing strong working relationships with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety, police etc.
Key responsibilities
• Manage a dispersed team of caretakers, including mobile relief and agency caretakers, to ensure they provide a high-quality, safe, and responsive service on our estates, following Council policies and procedures. This includes (but not limited to) inducting and assessing new starters, supporting team training and development, conducting regular one-on-one supervision and team meetings, assessing health and wellbeing, ensuring strict compliance with health and safety, managing performance, conduct, and sickness absence. To assist as required in the measurement of caretaker workloads. Ensure appropriate staffing levels are always maintained and keep accurate staff management records
• Provide caretaker supervision on a rotating basis during weekends. This will typically involve working one weekend in every eight weeks. Arrange suitable cover if unable to meet the scheduled weekend and ensure scheduled weekends are made up
• Regularly inspect and monitor all communal areas and services provided within the management area, including cleaning standards, estate lighting, horticulture, communal repairs, waste collections, play areas, sports pitches, and garages, to ensure the highest standards are met. The Estate Services Area Manager and procedural requirements will determine the frequency of these inspections. Follow up on remedial actions and track to completion
• Ensure all health and safety tasks, including fire safety inspections and fire risk assessment actions, are completed within target times and in accordance with procedures. Update associated records on management systems and work closely with Corporate and Neighbourhood H&S colleagues.
• Thoroughly review inspection reports, as well as feedback and complaints from residents and Members, to identify and address areas of concern. Provide clear, accurate, and well-written responses to correspondence from residents, their representatives, councillors, MPs, Council staff, and other agencies regarding estate services matters, ensuring all replies are delivered within the required timeframes. Additionally, respond to phone calls and messages with helpful and precise information as needed.
• Maintain your own estate performance reports and keep an oversight of accurate records relating to caretakers’ storage and the maintenance of machinery, materials, and equipment. Regularly inspect caretaker storage areas and welfare facilities to ensure full compliance with health and safety regulations. Ensure caretakers consistently order appropriate levels of cleaning materials and equipment, and that they always have adequate supplies of Personal Protective Equipment (PPE) to carry out their duties safely. Work closely with Health & Safety colleagues to promptly address and resolve any concerns.
•
• Use the agreed IT systems provided for recording information in relation to caretaking and fire safety inspections and other work streams, including any new IT systems introduced associated with your work
• To have awareness and comply with safeguarding requirements, including the reporting of any concerns you have about someone who is vulnerable
• Any additional duties consistent with the grade and level of responsibility of this position, for which the holder possesses the required experience and/or training.
Job Category: Facilities & Environment
Location: 245 St John Street, London, London, Islington, EC1V4NB, London Borough of Islington
Hours Per Week :35
Pay: £169.68 per day
Overview of the role
• To ensure estates are maintained at the highest possible standards of cleanliness, fire and general safety, security, and appearance
• Leading a team of caretakers, responsible for all aspects of their line management
• Responsible for monitoring and taking corrective actions of services associated with estate management functions, such as waste and recycling, grounds/greenspace maintenance, communal repairs, and estate lighting.
• To work collaboratively, developing strong working relationships with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety, police etc.
Key responsibilities
• Manage a dispersed team of caretakers, including mobile relief and agency caretakers, to ensure they provide a high-quality, safe, and responsive service on our estates, following Council policies and procedures. This includes (but not limited to) inducting and assessing new starters, supporting team training and development, conducting regular one-on-one supervision and team meetings, assessing health and wellbeing, ensuring strict compliance with health and safety, managing performance, conduct, and sickness absence. To assist as required in the measurement of caretaker workloads. Ensure appropriate staffing levels are always maintained and keep accurate staff management records
• Provide caretaker supervision on a rotating basis during weekends. This will typically involve working one weekend in every eight weeks. Arrange suitable cover if unable to meet the scheduled weekend and ensure scheduled weekends are made up
• Regularly inspect and monitor all communal areas and services provided within the management area, including cleaning standards, estate lighting, horticulture, communal repairs, waste collections, play areas, sports pitches, and garages, to ensure the highest standards are met. The Estate Services Area Manager and procedural requirements will determine the frequency of these inspections. Follow up on remedial actions and track to completion
• Ensure all health and safety tasks, including fire safety inspections and fire risk assessment actions, are completed within target times and in accordance with procedures. Update associated records on management systems and work closely with Corporate and Neighbourhood H&S colleagues.
• Thoroughly review inspection reports, as well as feedback and complaints from residents and Members, to identify and address areas of concern. Provide clear, accurate, and well-written responses to correspondence from residents, their representatives, councillors, MPs, Council staff, and other agencies regarding estate services matters, ensuring all replies are delivered within the required timeframes. Additionally, respond to phone calls and messages with helpful and precise information as needed.
• Maintain your own estate performance reports and keep an oversight of accurate records relating to caretakers’ storage and the maintenance of machinery, materials, and equipment. Regularly inspect caretaker storage areas and welfare facilities to ensure full compliance with health and safety regulations. Ensure caretakers consistently order appropriate levels of cleaning materials and equipment, and that they always have adequate supplies of Personal Protective Equipment (PPE) to carry out their duties safely. Work closely with Health & Safety colleagues to promptly address and resolve any concerns.
•
• Use the agreed IT systems provided for recording information in relation to caretaking and fire safety inspections and other work streams, including any new IT systems introduced associated with your work
• To have awareness and comply with safeguarding requirements, including the reporting of any concerns you have about someone who is vulnerable
• Any additional duties consistent with the grade and level of responsibility of this position, for which the holder possesses the required experience and/or training.