Office Assistant
| Posting date: | 18 June 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Hours: | Full time |
| Closing date: | 18 July 2026 |
| Location: | CV2 2DX |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 156288 |
Summary
Office Assistant
Contract: Healthcare
Location: Coventry , CV2 2DX
Hours of work: 37.5
Working Pattern: Monday-Friday
Contract Type: Permanent
Hourly Rate: £12.71
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
In this role, you will support the smooth running of the office by managing a range of administrative tasks. This includes creating ID badges for new starters and maintaining accurate records by updating the site database using Excel. You will play a key role in onboarding, delivering site inductions to new employees and setting up access, including CCTV passwords, while liaising closely with the client to ensure all requirements are met.
The Role
- Provide efficient administrative support to ensure the smooth day-to-day running of car parking operations
- Assist with the management of parking permits, including processing applications and maintaining accurate records
- Support enforcement administration, ensuring compliance with parking policies and procedures
- Handle customer enquiries in a professional and responsive manner, delivering a high standard of service
- Maintain and update databases and systems, ensuring all information is accurate and up to date
- Work closely with internal teams and external stakeholders to support operational requirements
- Contribute to a customer-focused service that promotes compliance and a positive user experience
- Support wider transport and environmental objectives through effective parking administration
About You
- Strong interpersonal skills
- Customer facing experience
- Excellent computer skills (Excel, and Word)
- Flexible with strong attention to detail
- Previous experience as an administrator within Training, Human Resources, or similar role
- Excellent organisational and multitasking ability
- Qualifications: GCSE Level and above in English & Math
- Previous experience as a general administration or customer Service based role
- Attributes: Keen learner, positive can-do attitude, good time keeping and able to work independently and remain focused on task
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Contract: Healthcare
Location: Coventry , CV2 2DX
Hours of work: 37.5
Working Pattern: Monday-Friday
Contract Type: Permanent
Hourly Rate: £12.71
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
In this role, you will support the smooth running of the office by managing a range of administrative tasks. This includes creating ID badges for new starters and maintaining accurate records by updating the site database using Excel. You will play a key role in onboarding, delivering site inductions to new employees and setting up access, including CCTV passwords, while liaising closely with the client to ensure all requirements are met.
The Role
- Provide efficient administrative support to ensure the smooth day-to-day running of car parking operations
- Assist with the management of parking permits, including processing applications and maintaining accurate records
- Support enforcement administration, ensuring compliance with parking policies and procedures
- Handle customer enquiries in a professional and responsive manner, delivering a high standard of service
- Maintain and update databases and systems, ensuring all information is accurate and up to date
- Work closely with internal teams and external stakeholders to support operational requirements
- Contribute to a customer-focused service that promotes compliance and a positive user experience
- Support wider transport and environmental objectives through effective parking administration
About You
- Strong interpersonal skills
- Customer facing experience
- Excellent computer skills (Excel, and Word)
- Flexible with strong attention to detail
- Previous experience as an administrator within Training, Human Resources, or similar role
- Excellent organisational and multitasking ability
- Qualifications: GCSE Level and above in English & Math
- Previous experience as a general administration or customer Service based role
- Attributes: Keen learner, positive can-do attitude, good time keeping and able to work independently and remain focused on task
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.