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Payroll Administrator

Job details
Posting date: 11 June 2026
Hours: Part time
Closing date: 11 July 2026
Location: Hornchurch, Essex
Remote working: Hybrid - work remotely up to 4 days per week
Company: Oakridge Company Management Ltd
Job type: Contract
Job reference: Payroll 1

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Summary

PREVIOUS PAYROLL EXPERIENCE IS A MUST.

Hours of work - Monday to Friday 09:00 AM to 17:00 PM with one hour for lunch
or
Monday to Friday 09:30 till 14:30 with a 15 minute break.

Ideally, we are looking for somebody that has experience in My Digital payroll software.

Failing that we would like someone that is experienced in running weekly/monthly payrolls.

The position is open to either someone to be 100% remote or preferably hybrid with the office being based in Hornchurch, we are open to what hybrid would look like.

The salary is based on experience.

Customer Service Responsibilities
• Respond to candidate queries.
• Handle calls, emails, and voicemails promptly and professionally.
• Resolve payment-related concerns.
• Act as the main contact for addressing issues around payslips and payments.
• Communicate clearly and empathetically.
• Explain deductions, delays, and payroll details in a simple and supportive way.
• Maintain professionalism and confidentiality.
• Ensure all interactions are handled respectfully and sensitive data is protected.
• Coordinate with agencies and internal teams.
• Provide timely updates and ensure smooth communication between all parties.
• Organise and log correspondence.
• Keep accurate records for audit purposes and future reference.

Payroll Responsibilities
• Process accurate payroll on time.
• Manage payments for multiple agencies using payroll software.
• Verify and finalise invoices.
• Cross-check agency invoices with internal records and resolve any issues.
• Liaise with finance team and directors.
• Confirm incoming payments and ensure accurate reconciliation.
• Ensure secure and accurate payments.
• Finalise gross totals, upload files, and process transactions via online banking.
• Confirm VAT and advance payment steps.
• Ensure candidates receive all required documentation before payments are processed.
• Track and follow up on pending invoices.
• Chase missing documents and maintain invoice flow.
• Maintain compliance and data accuracy.
• Uphold payroll best practices and meet audit requirements.
• Support continuous improvement.
• Help streamline processes and uphold high service standards.

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