Customer Service Advisor (Temp) Holmes Chapel
| Posting date: | 10 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 21 June 2026 |
| Location: | Holmes Chapel, Crewe |
| Remote working: | On-site only |
| Company: | Everybody Health and Leisure |
| Job type: | Temporary |
| Job reference: | EB102029 |
Summary
Join our team as a Customer Experience Advisor!
Our Customer Service Advisors support customers with enquiries and help promote our products, services and centres.
You’ll take ownership of both electronic and phone enquiries, understanding each customer’s needs and providing clear, friendly and professional solutions.
As part of our Customer Experience Team, you’ll deliver first‑class service that helps retain and attract customers. Based in Holmes Chapel, you’ll build strong knowledge of our full product range and play an active role in promoting services and supporting sales campaigns.
You’ll be approachable, target‑driven and motivated to achieve positive outcomes for customers. With experience in a customer‑focused role and an understanding of leisure management systems, you’ll feel confident handling a wide variety of enquiries and resolving issues effectively.
Click hereto view the job profile.
Salary: £25,087 per annum
Contracted roles follow a three point grading structure, with the opportunity to advance annually through the PDR (Performance and Development Review) process.
Location : Holmes Chapel
Hours: 37
Current contact centre opening hours: Mon–Fri 9am–7:30pm, Saturday 9am–2pm, Sunday 9am–12:30pm.
Closing date: 21st June 2026
Working at Everybody is a rewarding experience!
Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment
Discounted gym membership
Discount on Everybody Learn to Swim, Personal Training & Active Holidays
24/7 wellbeing & legal support scheme
Discounted food & drink at any of our taste for life café’s.
Generous local & national discounts via our Perkbox platform – helping your salary go that bit further
Extensive training & career support from Everybody Academy – our very own ‘Excellent’ accredited training provider helping you stay “Fit for the Future”
Enhanced pension scheme (5% or 7.5% matched contribution)
Sharing in Success bonus scheme
Staff social events
& more!
About Everybody
We’re a fast growing, ambitious Registered Charity – operating 18 leisure centres with 10 cafes & 9 swimming pools across Cheshire East. A not for profit organisation, we’ve a passion for improving health and wellbeing – and our surpluses are reinvested to help the people of Cheshire East live well and for longer.
You’ll be part of a welcoming, active bunch of people who are loyal and care greatly about one another. You might also find we’re a tad competitive (in a friendly way)!
‘Developing our people’ is close to our hearts and we aim to attract and develop the best people to drive our business forward – after all it’s all thanks to our fantastic team that our organisation continues to grow!
Please be aware that all candidates applying for roles within our leisure centres or in health/sports provision are required to undergo a Standard or Enhanced DBS.
As part of this process, you are required to declare any information that may be disclosed in your DBS check before the check is initiated. This includes all criminal convictions or cautions, including traffic offences.
Any questions? email recruitment@everybody.org.uk
Our Customer Service Advisors support customers with enquiries and help promote our products, services and centres.
You’ll take ownership of both electronic and phone enquiries, understanding each customer’s needs and providing clear, friendly and professional solutions.
As part of our Customer Experience Team, you’ll deliver first‑class service that helps retain and attract customers. Based in Holmes Chapel, you’ll build strong knowledge of our full product range and play an active role in promoting services and supporting sales campaigns.
You’ll be approachable, target‑driven and motivated to achieve positive outcomes for customers. With experience in a customer‑focused role and an understanding of leisure management systems, you’ll feel confident handling a wide variety of enquiries and resolving issues effectively.
Click hereto view the job profile.
Salary: £25,087 per annum
Contracted roles follow a three point grading structure, with the opportunity to advance annually through the PDR (Performance and Development Review) process.
Location : Holmes Chapel
Hours: 37
Current contact centre opening hours: Mon–Fri 9am–7:30pm, Saturday 9am–2pm, Sunday 9am–12:30pm.
Closing date: 21st June 2026
Working at Everybody is a rewarding experience!
Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment
Discounted gym membership
Discount on Everybody Learn to Swim, Personal Training & Active Holidays
24/7 wellbeing & legal support scheme
Discounted food & drink at any of our taste for life café’s.
Generous local & national discounts via our Perkbox platform – helping your salary go that bit further
Extensive training & career support from Everybody Academy – our very own ‘Excellent’ accredited training provider helping you stay “Fit for the Future”
Enhanced pension scheme (5% or 7.5% matched contribution)
Sharing in Success bonus scheme
Staff social events
& more!
About Everybody
We’re a fast growing, ambitious Registered Charity – operating 18 leisure centres with 10 cafes & 9 swimming pools across Cheshire East. A not for profit organisation, we’ve a passion for improving health and wellbeing – and our surpluses are reinvested to help the people of Cheshire East live well and for longer.
You’ll be part of a welcoming, active bunch of people who are loyal and care greatly about one another. You might also find we’re a tad competitive (in a friendly way)!
‘Developing our people’ is close to our hearts and we aim to attract and develop the best people to drive our business forward – after all it’s all thanks to our fantastic team that our organisation continues to grow!
Please be aware that all candidates applying for roles within our leisure centres or in health/sports provision are required to undergo a Standard or Enhanced DBS.
As part of this process, you are required to declare any information that may be disclosed in your DBS check before the check is initiated. This includes all criminal convictions or cautions, including traffic offences.
Any questions? email recruitment@everybody.org.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.