Administrator /Patient Development Team
| Posting date: | 09 June 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 30 June 2026 |
| Location: | Kettering, NN14 6JQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0790-26-0005 |
Summary
Greeting patient and visitors in a professional, friendly and courteous manner. Answering incoming patient telephone calls and deal with enquires. Book, amend and cancel appointments in line with practice procedures. Process requests from patients, clinicians and external agencies. Process registrations. Processing incoming and outgoing correspondence including email letters and clinical documents. Scan and file documents to patient records, adding clinical coding where necessary . Support workflow and document management. Assist with referrals, recalls, invitations and appointment administration. Manage incoming tasks and action requests within agreed timescales. Support the practice with audits, data collection and reporting activities as required. Assist with ordering and maintaining office supplies. Work collaboratively with colleagues to ensure effective service delivery. Maintain confidentiality at all times in accordance with GDPR and practice policies. Follow practice policies , procedures and health and safety requirements. Participate in training and development activities. Undertake any reasonable duties appropriate to the role.