Medical Receptionist/Care Navigator
| Posting date: | 09 June 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 22 June 2026 |
| Location: | Brentwood, CM15 8AQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | M0038-26-0564 |
Summary
Key responsibilities: Greeting and directing patients in a professional and friendly manner Booking, cancelling and rearranging patient appointments Navigating patients to the most appropriate clinician Answering telephone calls promptly and efficiently Managing incoming emails in line with practice procedure Registering new patients Handing out letters, completed forms and specimen bottles Dealing with requests for information, problems and complaints appropriately Advising patients on practice procedures and services Assisting GPs and the wider clinical team with requests Referring patients to local domiciliary and support services Helping to ensure patient records are accurate and up to date