First Response Administrator
| Posting date: | 09 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 June 2026 |
| Location: | Glasgow City Centre, Glasgow |
| Remote working: | On-site only |
| Company: | Gildeas Solicitors |
| Job type: | Permanent |
| Job reference: |
Summary
Personal Injury Claims Admin Assistant: Glasgow
Gildeas is a fast paced, independent and modern law firm with offices in central Glasgow and Edinburgh. We specialise in pursuer personal injury.
About the role:
At Gildeas, we offer an exciting and challenging environment to build a future career in law. You will be fully supervised and supported.
• You will be the first point of contact for new clients, taking detailed and accurate information
• You will learn how to input data onto our case management system, onboarding clients and providing support in the initial file set-up.
• You will obtain client instructions to act via electronic signature software.
• You will make outgoing calls and answer, screen, and forward incoming phone calls.
• You will scan, name and save correspondence and documents to our case management system.
• You will provide accurate information in-person and via phone and email, following GDPR and all relevant data protection guidance at all times.
• You will have the opportunity to develop client relationship skills, encouraging a rapport with clients and other stakeholders.
The position is based in our Glasgow office at 83 West Regent St, Glasgow, G2 2BA.
The role is office-based, full time.
Working hours are Monday to Friday, 9.00am – 5.00pm but may be subject to change. Salary: up to £25,000 depending on experience
The successful candidate will be required to obtain a Disclosure Scotland certificate.
The successful candidate should be:
• Proactive and have a can-do attitude.
• Conscientious with excellent attention to detail.
• A confident and effective communicator.
• Proficient in Microsoft Office suite but particularly Excel, Word, Teams, and SharePoint. Experience with 3CX and office equipment would be advantageous.
• Able to multitask and prioritise tasks effectively.
Experience in a prior administrative, motor industry or legal environment would be beneficial but is not essential.
How to apply:
Please mail your CV and a covering letter to jobs@gildeas.net or apply via this website
CLOSING DATE: TUESDAY 23RD JUNE 2026, 5.00PM.
Further questions:
If you have any further questions, require adjustments or would like to discuss the role, please email jobs@gildeas.net
Gildeas Solicitors is a recognised law firm specialising in personal injury claims, supporting you throughout Scotland from our offices in Glasgow and Edinburgh.
We’re passionate about what we do, whilst putting our clients’ interests first. That’s why we make personal injury personal.
Gildeas is a fast paced, independent and modern law firm with offices in central Glasgow and Edinburgh. We specialise in pursuer personal injury.
About the role:
At Gildeas, we offer an exciting and challenging environment to build a future career in law. You will be fully supervised and supported.
• You will be the first point of contact for new clients, taking detailed and accurate information
• You will learn how to input data onto our case management system, onboarding clients and providing support in the initial file set-up.
• You will obtain client instructions to act via electronic signature software.
• You will make outgoing calls and answer, screen, and forward incoming phone calls.
• You will scan, name and save correspondence and documents to our case management system.
• You will provide accurate information in-person and via phone and email, following GDPR and all relevant data protection guidance at all times.
• You will have the opportunity to develop client relationship skills, encouraging a rapport with clients and other stakeholders.
The position is based in our Glasgow office at 83 West Regent St, Glasgow, G2 2BA.
The role is office-based, full time.
Working hours are Monday to Friday, 9.00am – 5.00pm but may be subject to change. Salary: up to £25,000 depending on experience
The successful candidate will be required to obtain a Disclosure Scotland certificate.
The successful candidate should be:
• Proactive and have a can-do attitude.
• Conscientious with excellent attention to detail.
• A confident and effective communicator.
• Proficient in Microsoft Office suite but particularly Excel, Word, Teams, and SharePoint. Experience with 3CX and office equipment would be advantageous.
• Able to multitask and prioritise tasks effectively.
Experience in a prior administrative, motor industry or legal environment would be beneficial but is not essential.
How to apply:
Please mail your CV and a covering letter to jobs@gildeas.net or apply via this website
CLOSING DATE: TUESDAY 23RD JUNE 2026, 5.00PM.
Further questions:
If you have any further questions, require adjustments or would like to discuss the role, please email jobs@gildeas.net
Gildeas Solicitors is a recognised law firm specialising in personal injury claims, supporting you throughout Scotland from our offices in Glasgow and Edinburgh.
We’re passionate about what we do, whilst putting our clients’ interests first. That’s why we make personal injury personal.