Clinical Support Worker (Senior Healthcare Assistant)
| Posting date: | 08 June 2026 |
|---|---|
| Salary: | £25,760.00 to £27,476.00 per year |
| Additional salary information: | £25760.00 - £27476.00 a year |
| Hours: | Full time |
| Closing date: | 22 June 2026 |
| Location: | Peterborough / Huntingdon, PE3 9GZ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9176-26-0227 |
Summary
Working closely with the Critical Care Outreach Team to provide a calm, compassionate point of contact for patients, families and carers who are worried about a patients condition. Work alongside clinical teams to ensure the Patient Wellness Questionnaire "how are you today compared to yesterday or when you were last asked" is asked daily and embedded into everyday practice. Uphold the principles of the NHS Patient Safety Strategy, PSIRF, and Duty of Candour. Support staff to manage difficult conversations, promoting a culture of openness and shared learning. Help gather immediate feedback following a Marthas Rule call to support continuous improvement. Maintain clear, factual records to ensure safe communication and followup. Collect data, complete analysis and contribute to board papers / reports.