Deputy Practice Manager NHS GP Surgery

Posting date:	08 June 2026
Salary:	£40,000.00 to £47,000.00 per year
Additional salary information:	£40000.00 - £47000.00 a year
Hours:	Full time
Closing date:	08 July 2026
Location:	Radlett, WD7 7JQ
Company:	NHS Jobs
Job type:	Permanent
Job reference:	A0328-26-0002

Summary

Duties and Responsibilities: Duties may be varied from time to time under the direction of the Practice Manager and/or partners, dependent on current and evolving practice workload and staffing levels. The duties and responsibilities of the Data and IT Manager to include the following: Ensure a good knowledge of service specifications eg QOF, ECF, IIF, imms and plan how to achieve these targets through co-ordinating nursing and pharmacist clinics Perform EMIS and Ardens searches, audits, and reports to maximise target attainment. Monitoring recall register. This may include creating and modifying EMIS and Accurax templates/protocols/forms/documents Complete and submit monthly or quarterly enhanced service claims Monitor weekly/monthly care home specification requirements to ensure these are met Update website, screen slides in waiting rooms and answer phone messages as necessary Organise and coordinate annual Flu/Covid Campaign with logistical oversight to ensure supply, patient invites, clinics Be involved in project work (e.g. new software/app launch) as directed by Practice Manager. Participate in practice improvement and digital transformation projects Manage 4-5 admin staff members (rota/annual leave/absences) of the support team and carry out appraisals/development support Set up IT profiles etc for new starters including Smartcard. Assist in the training of new staff on EMIS system. Support with IT issues to ensure smooth running of the clinics. Working with IT lead to help facilitate new IT solutions. Confidentiality In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal and Professional Development The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication The post-holder should recognise the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognise peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work