Facilities Reception / Telephone operator

Posting date:	06 June 2026
Salary:	£23,580.00 to £23,742.00 per year
Hours:	Part time
Closing date:	19 June 2026
Location:	LA1 4YW
Company:	Lancaster University
Job type:	Permanent
Job reference:	0461-26

Summary

Working in a small team you will be the first point of contact to all visitors to University House, Security Reception and the Facilities Helpdesk. You will be required to provide a customer focused service and respond proactively to queries via email, telephone and face to face.

Excellent customer service skills, high levels of initiative, attention to detail and the ability to effectively multi-task are essential elements of this role.

This is a campus based post required for 4 hours per day 5 days per week.

For an informal discussion, please contact Barbara Metcalfe b.metcalfe@lancaster.ac.uk

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.