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Patient Liaison Officer

Job details
Posting date: 05 June 2026
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 24 June 2026
Location: Bridlington, YO16 4LZ
Company: NHS Jobs
Job type: Contract
Job reference: A1684-26-0001

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Summary

Act as the first point of contact for patient complaints, concerns, compliments, and feedback Monitor and analyse Friends and Family Test responses Act as the Practice lead for the Patient Participation Group (PPG) Organise and facilitate PPG meetings, including preparing agendas, minutes, and action plans Monitor and manage Practice email inboxes, ensuring enquiries are responded to, actioned, or appropriately signposted in a timely and professional manner Support the Practice in promoting a culture of openness, learning, and continuous improvement Please see the Job Description attached for further details.

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