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Prescription Clerk

Job details
Posting date: 05 June 2026
Salary: £12.71 per hour
Additional salary information: £12.71 an hour
Hours: Full time
Closing date: 14 June 2026
Location: Waterlooville, PO7 8NS
Company: NHS Jobs
Job type: Permanent
Job reference: A3798-26-0009

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Summary

Carry out administrative tasks relating to patient records and medication requests from patients in line with practice protocols. Co-ordinate and prepare repeat prescriptions for our patients, updating patient records and electronic prescription service (EPS) ensuring all prescriptions are issued correctly Contact patients when their prescriptions are not due following a request or if there are problems when issuing Action clinical tasks through EMIS and respond to tasks from other colleagues Fully document patient interactions within patient records, in line with practice protocols, to ensure information is accurately recorded should any queries arise Ensure that patient queries on medication are highlighted to our Pharmacists and relevant GP Monitor, housekeep and action own emails and those allocated to the Medicines Management team Receive incoming, and initiate outgoing, telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries Liaise with pharmacies on the supply of prescribed drugs, alert our clinicians of any supply issues and share the recommended alternatives Develop, maintain, and enhance positive working relationships with external stakeholders, including pharmaceutical contract holders and their teams Assist with the preparation and review of work-related protocols and ensure adherence Support colleagues with training and keep informed of national and local updates Alert Team Lead or Senior Management of any issues that may impact patient safety or service quality Be familiar with patient safety policy and reporting (e.g. LFPSE and/or other appropriate systems) and awareness of the process and key stakeholders for safeguarding referrals Maintain accurate patient / clinical records in conjunction with Practice policies and current legislation Ensure adherence to confidentiality, data protection, and information governance requirements Work safely at all times in accordance with legislative requirements and Practice Policy and Procedures

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