Medical PA | Mid and South Essex NHS Foundation Trust
| Posting date: | 05 June 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £28,392 Per annum (pro rata for part time) |
| Hours: | Part time |
| Closing date: | 05 July 2026 |
| Location: | Westcliff-on-Sea, SS0 0RY |
| Company: | Southend University Hospital NHS Trust |
| Job type: | Permanent |
| Job reference: | 7906925/390-CAN-SO-0990 |
Summary
We have an exciting opportunity for you to join us here and Mid and South Essex Foundation Trust.
We are looking for a medical PA to provide an effective, efficient personal assistant and secretarial service to clinical staff.
You will act as the first point of contact for users of the Trust, dealing with telephone calls and enquiries promptly and efficiently, providing immediate response and referring as necessary. These will include personal enquiries from patients and their relatives, as well as calls from GP’s, clinicians, students, nursing and administrative staff, at all times understanding the sensitive nature of calls.
No VISA sponsorship available for this role
Some of your duties will include the following:
You must be able to prioritise workload and complete within prescribed timescales
Respond promptly and effectively and appropriately to telephone, personal enquiries and deal with all correspondence appropriately
Accurately and appropriately update and maintain EPR’s as required in line with Local and Trust Policies.
Maintain effective communication (verbal/written) with consultants, GP's, patients etc.
Give guidance and support to new and temporary secretaries when required, acting as a Trainer / Coach / Mentor as appropriate.
To provide a full secretarial service to the Clinician/s, including audio typing/transcription or processing of clinical letters, reports and other relevant clinical records, ensuring that quality standards are met.
To ensure that all patient correspondence relating to outpatient clinics and inpatient admissions is produced accurately and sent out to receiving parties within the agreed timescales.
Liaise with departments across the Trust, general practitioners, patients, relatives and visitors, resolving queries as appropriate.
To act as first respondent when dealing with issues/complaints from patients, G.P.’s etc. to ensure satisfactory outcome. When required, to deal with private patients, overseas visitors and fellow colleagues in accordance with the working methods of the relevant consultants and Trust procedures. Deal with all correspondence appropriately and safely using local and Trust policy
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Are you looking for an exciting Medical PA role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
This advert closes on Friday 12 Jun 2026