Digital Administrator
| Posting date: | 05 June 2026 |
|---|---|
| Salary: | £24,927.49 per year |
| Additional salary information: | £24927.49 a year |
| Hours: | Full time |
| Closing date: | 12 June 2026 |
| Location: | London, NW7 2HX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2375-26-0008 |
Summary
Job Title Digital Administrator Responsible To Admin Lead Job Summary The post holder will be responsible for managing patient registrations and deductions, monitoring and processing practice emails, maintaining accurate patient records, and undertaking a range of administrative duties to support the smooth running of the practice. Alongside registration duties, the Administrator will also be responsible for management of Millway Medical Practices NHS email inbox. Other administrative will be given from time to time for smooth running of the Practice. Key Responsibilities Patient Registrations and Deductions Process new patient registrations accurately and in a timely manner. Manage patient deductions and transfers in accordance with NHS guidelines and practice procedures. Ensure patient demographic information is accurate and up to date. Resolve registration queries and liaise with patients and external organisations as required. Maintain confidentiality and comply with data protection regulations at all times. Practice Email Management Monitor and manage the practice's shared email inboxes. Respond to, action, or appropriately forward emails to relevant team members. Prioritise urgent correspondence and ensure timely responses. Maintain accurate records of email communications where required. Monitor and manage the practices NHS email inbox throughout the day. Forward clinical items to the appropriate GP, nurse, or admin team without delay. Maintain inbox organisation by using folders, flags, and consistent filing processes. Digital and Administrative Support Update and maintain electronic patient records. Process incoming correspondence and clinical documents according to practice protocols. Support with processing E-consults as and when required Assist with data quality activities and record maintenance. Support administrative projects and service improvement initiatives as required. General Administrative Duties Provide administrative support to clinicians, managers, and the wider practice team. Prepare letters, reports, and other documentation as required. Assist with scanning, filing, document management, and record keeping. Participate in audits and data collection exercises when requested. Undertake other administrative duties from time to time to support the operational needs of the practice.