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Administrator | Kent and Medway Mental Health NHS Trust

Job details
Posting date: 04 June 2026
Salary: Not specified
Additional salary information: £25,760 - £27,476 per annum
Hours: Full time
Closing date: 04 July 2026
Location: Ashford, Kent, TN25 4BY
Company: Kent and Medway NHS and Social Care Partnership Trust
Job type: Permanent
Job reference: 8026628/380-EK446

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Summary


Are you an organised, friendly professional looking to make a real difference?


At the heart of great patient care is a brilliant support team. Our administration offices are vibrant, fast-paced where every day is different. Our clinical teams rely on us to keep things running smoothly so they can focus on what they do best: delivering outstanding care to our patients.


If you are a detail-oriented person who loves helping others, we are looking for an Administrator to join our team in Ashford & Canterbury.


Your main focus will be:

• Supporting our Clinicians: Providing efficient, high-quality administrative support to keep our services running smoothly.

• Patient Connection: Being a confident, warm, and professional point of contact for our patients, ensuring they feel supported from the moment they get in touch.

• Quality Control: Keeping an eye on the details to ensure all paperwork, scheduling, and admin tasks are completed to the highest standards


Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.




• With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.
• Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
• Liaising with other internal departments
• Photocopying
• Preparation of variety of documents and correspondence from digital dictation or notes
• Printing information in spreadsheet or report format as required
• Likely to process confidential information
• Laminating of posters or reports and binding as appropriate
• Booking of appointments
• Arranging and minuting meetings

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).


Our teams support children, youngpeopleand adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.


Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.


Our vision is simple: we are here to help communities not just live with mentalillness, butlive well.It’swhywe’repassionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive,curiousand confident.


Join us if you share our passion for better mental health care and want to be part of a teamthat’sworking well together.

• High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below:
• Data entry eg inputting of information such as new referrals, results of tests or questionnaire
• Check relevant systems eg RiO for clinic appointment lists

Please refer to the attached job description for the full details on the responsibilities and person specification

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This advert closes on Thursday 18 Jun 2026

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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