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Link Worker DARS

Job details
Posting date: 04 June 2026
Salary: £26,996 per year
Hours: Full time
Closing date: 19 June 2026
Location: Liverpool, Merseyside
Remote working: On-site only
Company: You Matter
Job type: Permanent
Job reference:

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Summary

Why this role would be great for you
We are excited to announce the launch of our new DARS (Domestic Abuse Response Service), starting on 1st July. DARS has been developed to provide specialist, inclusive support to individuals affected by domestic abuse who have added complexities, ensuring that both males and females receive the tailored help they need in a safe and supportive environment.

As we prepare for this exciting new chapter, we are currently recruiting passionate and dedicated male and female staff to join our team. This is a fantastic opportunity to be part of an innovative service from the very beginning and to make a genuine difference in people’s lives.

If you are committed to supporting individuals affected by domestic abuse and want to be part of a forward-thinking service, we would love to hear from you.

If you’re someone who thrives on building meaningful relationships, enjoys helping others overcome challenges, and has a passion for empowering people to live independently, this role could be perfect for you.

You’ll be a great fit if you’re proactive, compassionate, and confident working with individuals who have complex needs. If you’re a natural collaborator who can think creatively, stay organised, and remain calm under pressure, you’ll find this work both rewarding and impactful.

Domestic Abuse Focus

This role sits within services that support individuals with lived experience of domestic abuse. The postholder will be expected to work in a trauma informed, survivor centred way, recognising the impact of domestic abuse on individuals and families, and responding in a manner that promotes safety, empowerment, and choice.

Based in our Domestic Abuse Recovery Service your role will be to:

To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard
To build supportive and therapeutic relationships with Service Users through dialogue
To deliver activity-based interventions
To support in preparing Service Users to resettle into their community of choice
To ensure that Housing Benefit applications are completed in a timely manner.
To work alongside the support-worker team in ensuring that all daily tasks are completed and that residents’ needs are met

What your week may look like
Your week as a Link Worker might include:

Supporting new residents as they move in, helping them settle and complete housing benefit applications.
Building trust through one-to-one conversations and group activities that promote wellbeing, independence, and engagement.
Collaborating with support workers and external agencies to create personalised support plans and risk assessments.
Encouraging service users to take part in community activities and helping them re-engage if they’ve become withdrawn.
Keeping accurate records of interactions, updating risk assessments, and contributing to team handovers.
Responding to incidents, conducting welfare checks, and ensuring the environment is safe and welcoming for all.
Attending team meetings and contributing to service development through feedback and co-production with residents.
Intensive Housing Management and Risk Assessing

Assist the Practitioners with the induction and management of their case load taking direction as required
Update and communicate service user risk assessments in line with You Matter policy and procedure
Assist in the planning of workshops to individuals and groups that inform/ teach service users around how to manage a tenancy, manage a home and live independently.
Creatively engage service users that have a wide range of complex and challenging support needs
Encourage service users to take part in activities
Offer a creative but assertive approach in order to seek to re engagement
Assist Practitioners in the management of personalized behaviour / support agreements
Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate
Assisting service users in the cleaning of their room
Complete void checks and get rooms ready for letting
Maintain accurate up to date electronic and written records
Post holders must be willing to support clients whose behaviours we may find challenging using our CAT /psychologically informed approach
Service User Involvement and Engagement

Encourage involvement, participation and co-production from service users in the running and development of the service
Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages service users to engage
Health and Safety

Liaise with all emergency services
Ensure at all times the safety of yourself and others on the premises in which you work
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

The skills we are looking for:
COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times
EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed. Ability to work within and have commitment to You Matter ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness.
ORGANISATION – Strong time management and the ability to manage to prioritise tasks
COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

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