Community Audiology Administrator | East Suffolk and North Essex NHS Foundation Trust
| Posting date: | 04 June 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,272 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 04 July 2026 |
| Location: | Colchester, CO4 5JL |
| Company: | Colchester Hospital University NHS Foundation Trust |
| Job type: | Contract |
| Job reference: | 8059340/432-HR333-26 |
Summary
A great opportunity to join our Audiology Services.
You will be the first point of contact for our Audiology patients and will work closely with the Clinical Lead for Community Audiology. You will be key to the success of the Triage System.
Please note, this is a fixed term position until 22nd May 2027. Internal candidates will be offered a secondment position only.
• Managing and redirecting referrals and booking first appointments.
• Liaising with patients, GPs and providers by telephone, email and online systems
• Respond to routine enquires from patients and GP’s about referral routes, services provided, waiting times and escalating complex enquires to the Clinical Lead for Community Audiology.
• Continuously monitor processes, suggest solutions to problems and notify Clinical Lead of any recommended service improvements. Be willing to assist in implementing changes.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -www.youtube.com/watch?v=GkPu7HphU8A
For full details of the responsibilities and duties of this role please see the attached job description.
This advert closes on Sunday 14 Jun 2026