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Receptionist - Cardio-Respiratory Department

Job details
Posting date: 03 June 2026
Salary: £25,272.00 per year
Additional salary information: £25272.00 a year
Hours: Full time
Closing date: 17 June 2026
Location: Crewe, Cheshire, CW1 4QJ
Company: NHS Jobs
Job type: Permanent
Job reference: C9412-26-0316

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Summary

Provide an efficient reception service, greeting and booking in patients efficiently, dealing with the general public and assisting visitors as they arrive. Deal with enquiries from staff and patients promptly, taking action as necessary and directing patients/relatives and carers accordingly. Maintain systems and processes to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate according to the agreed quality standard. Update patient information/data when patients have been seen, according to the agreed quality standard, locate and retrieve supplementary documentation for patient information/data as required, filing / scanning reports and essential documents in the appropriate places. Demonstrate proficient use of the required electronic systems for correspondence, clinic management and the retrieval of information as and when required. Maintain professional and constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients as well as working within an established team of receptionists. Support patient screening processes in line with IPC guidance. Working as part of a small, professional and friendly team and be flexible to the needs of the service.

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