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Support Worker - Adult Residential

Job details
Posting date: 02 June 2026
Salary: £13.45 per hour
Hours: Full time
Closing date: 02 July 2026
Location: Pontypridd, Rhondda Cynon Taff
Remote working: On-site only
Company: Swanton Care and Community
Job type: Permanent
Job reference: 947

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Summary

About The Role
Support Worker – Be Part of Something Special

Pontypridd; Hopkinstown | ⏰ 36 Hours Per Week
Full UK Driving Licence is Preferred
❗ Unfortunately, we do not offer sponsorship

Every Moment Here Matters.

At Swanton Care & Community, we do more than provide support, we create opportunities, build confidence, and help people live meaningful, fulfilled lives.

This is your chance to join a CIW Excellent rated service where people are proud to work, proud of the support they provide, and proud to make a genuine difference every single day.

If you are looking for a career where no two days are the same, where you can laugh, learn, grow and be part of something bigger than yourself, this could be the role for you.

Why Work Here?

This is not “just another care job.”

This is a team that believes in:

Supporting people to live the lives they choose
Creating meaningful experiences and opportunities
Celebrating individuality and independence
Building real relationships
Making every moment matter
You’ll work alongside unique and inspiring people every day, supporting everything from holidays, sports, social activities and employment opportunities, to developing life skills, confidence and independence.

What Our Team Say

“You genuinely feel like you are making a difference here.”

“No two days are ever the same, every day is different and rewarding.”

“Management recognise hard work and make you feel valued.”

“The people we support are the reason we love coming to work.”

“It feels like being part of a family.”

A Provider of Choice

We are proud to be recognised as a trusted provider across Wales, with services rated highly by regulators, professionals, families and the people we support themselves.

Our teams create environments that are:

Warm and welcoming
Person-centred
Ambitious for the people we support
Focused on positive outcomes
Built around dignity, respect and choice
This is somewhere you can build a meaningful career while genuinely improving people’s lives.

About You

You do not need previous care experience to apply.

Some of our best Support Workers have joined us from:

Retail
Hospitality
Customer service
Education
Warehousing
Childcare
The armed forces
Administration
Leisure and tourism
If you are compassionate, reliable, positive and willing to learn, we can teach you the rest.

The skills you gain in this role are also highly transferable into careers including:

Nursing
Social work
Occupational therapy
Psychology
Teaching
Management and leadership
Healthcare
Behaviour support
Community services
We are looking for people who share our PRIDE values:

Potential

Responsibility

Integrity

Diversity

Empathy

You will need to be:

Adaptable and enthusiastic
A strong communicator
A team player
Passionate about helping others
Committed to promoting independence and choice
A valid UK driving licence is essential.

What You’ll Be Doing

As a Support Worker, you will empower people to:

Achieve personal goals and aspirations
Access their community and activities they enjoy
Maintain relationships with family and friends
Develop confidence and independence
Live healthy, active and fulfilling lives
Support can include:

Social activities and community access
Shopping and daily living skills
Support with education or employment
Domestic duties and housekeeping
Personal care
Completing records and support documentation
Most importantly, you will help people feel valued, respected and heard.

What We Offer You

Career Development & Qualifications

Funded qualifications – earn while you learn
Apprenticeships in Health & Social Care
Career progression opportunities across the organisation
Leadership development pathways
Access to our own training and qualification centre – Swanton Educates
Recognition & Rewards

£400 Refer a Friend Scheme*
Recognition awards and vouchers for outstanding work
Long service awards
Monthly staff prize draw
Health & Wellbeing

Employee Assistance Programme (24/7 confidential support)
Trained Mental Health First Aiders
Pension scheme
Life cover benefit
Cycle to Work scheme
Additional Benefits

Employee benefits app with discounts across major retailers
Regular employee voice events
A supportive and inclusive workplace culture
*Subject to eligibility and criteria

Join a Team That Changes Lives

If you want a role with purpose, progression, laughter, challenge and reward, we would love to hear from you.

Come and be part of something special.

Apply for this job