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Regional Service Administrator

Job details
Posting date: 02 June 2026
Salary: £30,828 to £34,800 per year, pro rata
Additional salary information: 17.5 hours per week, salary pro rata
Hours: Part time
Closing date: 14 June 2026
Location: BL1 2AX
Remote working: Hybrid - work remotely up to 1 day per week
Company: Royal College of Nursing
Job type: Permanent
Job reference: REQ000139

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Summary

As our Regional Service Administrator, you’ll use your enthusiasm, your positivity and your customer service skills to deliver an exceptional service to our members.


In this varied role every day will be filled with possibilities. You will get involved in anything from providing admin support for member and officer enquiries and casework, including diary management to supporting planning and delivery of regional events, branch meetings, conferences and campaigns. We'll look to you to complete a variety of tasks on a day-to-day basis, involving both internal and external stakeholders. You’ll be a key member of the team and the first point of contact to help support our membership.


The person


As a Regional Service Administrator, you’ll use your positive attitude and your administrative skills to support the regional patch teams, as well as meeting demands of tight deadlines and a fast-paced work environment.


In the role you’ll need to be organised, able to work within tight timelines and have a good working knowledge of Microsoft Office. You need to be able to work without supervision, have excellent time management skills and exceptional communication and customer service skills.


We'll look to you to deliver excellent customer service consistently on the various channels that members are able to contact us. It's a great way to build on your skills and experience and develop your potential.


To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything’s possible.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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