Head of FM (Campsfiled IRC)
| Posting date: | 01 June 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 July 2026 |
| Location: | OX5 1RE |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 97044 |
Summary
less traditionally “masculine-coded” phrasing:
Job Title: Head of Facilities ManagementLocation: Campsfield Immigration Removal CentreReports to: Centre Director / Head of FM (I&J)Direct Reports: FM Supervisors & Helpdesk Co-Ordinators
Role Purpose
-Provide strategic and operational oversight of integrated Facilities Management services (Hard & Soft) within a secure environment.
-Foster a culture of collaboration, inclusion and continuous improvement, ensuring a positive experience for all service users.
-Support, develop and retain a capable team while delivering services efficiently and within budget.
-Build effective working relationships with clients, colleagues and supply partners, making use of wider organisational expertise.
Key Responsibilities
-Develop and maintain positive relationships with Home Office representatives, internal teams and supply partners.
-Support and guide service delivery teams, encouraging collaboration, accountability and development.
-Ensure all contract requirements and CDIs are consistently met, with a focus on quality and reliability.
-Contribute to the development and implementation of service plans, policies and procedures aligned to client needs.
-Identify opportunities for improvement, efficiency and innovation across services.
-Oversee FM operations, ensuring compliance with relevant legislation, standards and best practice.
-Monitor performance through data insights, KPIs and feedback, making adjustments where needed.
-Manage budgets responsibly to ensure cost-effective service delivery.
-Plan and coordinate resources effectively to meet current and future needs.
-Act as a point of contact for escalated issues, supporting timely and appropriate resolution.
-Support audits and inspections, ensuring compliance and continuous improvement.
-Work collaboratively with the QHSE Manager and Senior Leadership Team to maintain a safe and secure environment.
-Follow all security procedures and protocols, reporting any concerns as required.
Skills & Experience
-Experience in Total FM (TFM), ideally within a custodial or secure environment.
-Background in building services maintenance, supported by a relevant engineering qualification.
-Health & Safety qualification: IOSH (essential), NEBOSH (desirable).
-Membership of a relevant professional body (e.g. IWFM, CMI, IOSH).
-Awareness of SFG20 maintenance standards.
-Experience across both Hard FM and Soft Services.
-Understanding of relevant legislation and industry standards.
-Experience supporting people management activities, including recruitment, development and employee relations.
-Strong communication, collaboration and problem-solving skills.
-Ability to interpret data and identify trends.
-Experience managing budgets and resources.
-Able to organise and prioritise multiple tasks effectively.
-Comfortable using IT systems and FM platforms.
Job Title: Head of Facilities ManagementLocation: Campsfield Immigration Removal CentreReports to: Centre Director / Head of FM (I&J)Direct Reports: FM Supervisors & Helpdesk Co-Ordinators
Role Purpose
-Provide strategic and operational oversight of integrated Facilities Management services (Hard & Soft) within a secure environment.
-Foster a culture of collaboration, inclusion and continuous improvement, ensuring a positive experience for all service users.
-Support, develop and retain a capable team while delivering services efficiently and within budget.
-Build effective working relationships with clients, colleagues and supply partners, making use of wider organisational expertise.
Key Responsibilities
-Develop and maintain positive relationships with Home Office representatives, internal teams and supply partners.
-Support and guide service delivery teams, encouraging collaboration, accountability and development.
-Ensure all contract requirements and CDIs are consistently met, with a focus on quality and reliability.
-Contribute to the development and implementation of service plans, policies and procedures aligned to client needs.
-Identify opportunities for improvement, efficiency and innovation across services.
-Oversee FM operations, ensuring compliance with relevant legislation, standards and best practice.
-Monitor performance through data insights, KPIs and feedback, making adjustments where needed.
-Manage budgets responsibly to ensure cost-effective service delivery.
-Plan and coordinate resources effectively to meet current and future needs.
-Act as a point of contact for escalated issues, supporting timely and appropriate resolution.
-Support audits and inspections, ensuring compliance and continuous improvement.
-Work collaboratively with the QHSE Manager and Senior Leadership Team to maintain a safe and secure environment.
-Follow all security procedures and protocols, reporting any concerns as required.
Skills & Experience
-Experience in Total FM (TFM), ideally within a custodial or secure environment.
-Background in building services maintenance, supported by a relevant engineering qualification.
-Health & Safety qualification: IOSH (essential), NEBOSH (desirable).
-Membership of a relevant professional body (e.g. IWFM, CMI, IOSH).
-Awareness of SFG20 maintenance standards.
-Experience across both Hard FM and Soft Services.
-Understanding of relevant legislation and industry standards.
-Experience supporting people management activities, including recruitment, development and employee relations.
-Strong communication, collaboration and problem-solving skills.
-Ability to interpret data and identify trends.
-Experience managing budgets and resources.
-Able to organise and prioritise multiple tasks effectively.
-Comfortable using IT systems and FM platforms.