Care Support Assistant - Team Leader

Posting date:	29 May 2026
Salary:	£15.00 per hour
Additional salary information:	£15.00 an hour
Hours:	Full time
Closing date:	18 June 2026
Location:	Northwich, CW9 7XH
Company:	NHS Jobs
Job type:	Permanent
Job reference:	L0091-26-0064

Summary

At Your Life Your Way, we empower people to live independently, whether at home or in supported accommodation. Since 2010, our trusted team has delivered compassionate, highquality support tailored to each individual’s needs. Are you caring, compassionate, and looking to make a real difference in someone’s life? Then come and join us in a rewarding career as a Care Support Assistant. We are currently seeking a Care Support Assistant to join our friendly and dedicated team, supporting our clients based in Northwich as a Team Leader. What We Offer Paid annual holiday leave Pension scheme entitlement Full induction and ongoing training Confidential employee assistance helpline Opportunities to gain qualifications in Health and Social Care Career progression pathways Blue Light membership with discounts from 15,000+ brands We pay for your DBS certificate and reimburse you for the Update Service Refer-a-friend bonus scheme Online employee portal for easy access to information Employee feedback surveys and staff recognition You’ll spend your whole shift with one person, no travelling between sites, just focused, meaningful support. About the Role As a Care Support Assistant, you will receive full training to help you thrive in your role and gain confidence in providing quality care. After training is completed, you will receive a competitive rate of pay of £15.43 for day shifts and £69.76 per sleeping night shift. Shift pattern: 36 hours per week based on a 2 week rolling rota of varied shift pattern which includes 1 sleep per week. Your Responsibilities as a Care Support Assistant Assisting clients in their daily routines, encouraging independence wherever possible Providing companionship and emotional support Helping with household tasks and meal preparation Supporting clients to attend appointments and community activities Administering medication when required Team Leader Duties: To be responsible for co-ordinating and reviewing shift rotas for your allocated care packages and staff teams delivering care in line with company policy and procedure. To forward plan the shift rotas for staff teams to ensure planned absences are covered, i.e. annual leave, maternity and paternity. To support the office/Care Manager when shifts are not covered due to unplanned absences, i.e. sickness or any other reason. To feedback any client or team issues to the Care Manager with the intention of resolving matters quickly and appropriately in line with company policy and procedure. To be the first line contact to the team of Personal Assistants to form the ‘conduit’ between the PA’s and the Care Manager and/or office. What We’re Looking For To be successful as a Care Support Assistant, you’ll need: A caring and empathetic nature A minimum of 2 years care experience Good communication skills A genuine desire to support others Basic IT and record-keeping skills A full UK driving licence is advantageous Previous experience is helpful but not essential – full training provided Additional Information Person-centred care is very important to us here at Your Life Your Way and you will have the opportunity to meet our client during the recruitment process. Your Life Your Way is committed to a Safer Recruitment Process to protect the individuals we support. All roles are subject to pre-employment checks including an enhanced DBS check and references. A good standard of spoken and written English is essential. Applicants must have the right to work in the UK, with documentation valid for at least 12 months, to ensure continuity of care for the person we support. If you're ready to take the next step in your career as a Care Support Assistant and make a positive impact, we’d love to hear from you! To apply to become our Care Support Assistant, please complete our short application form and upload your CV via our website https://careers.ylyw.org.uk/