Logistics & Mail Room Operative
| Posting date: | 29 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 June 2026 |
| Location: | WA16 9EU |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 155576 |
Summary
Logistics & Mail Room Operative
Location: Knutsford, WA16 9EU
Hours of work: 40
Contract Type: Permanent
We are looking for a reliable and proactive Logistics & Mail Room Operative to deliver a responsive, customer-focused mailroom and logistics service within a fast-paced site environment.
This role is hands-on and physical, involving the day-to-day running of the mailroom, goods in and goods out, and supporting meeting and event set-ups across site.
Job Description
We are seeking someone passionate about providing excellent customer service, who takes pride in their work and can adapt quickly when priorities change.
As part of the logistics team, you will play a key role in ensuring services are delivered professionally and in line with site SLAs and customer expectations.
Key Responsibilities
Manage incoming and outgoing mail, parcels and courier arrangements
Receive, log and distribute goods across site (goods in / goods out)
Support room, meeting and event set-ups, including lifting and moving items
Provide porterage services and assist with general site logistics
Maintain accurate records using MS Office and internal systems
Deliver a professional, customer-facing service at all times
Work flexibly in response to reactive and short-notice tasks
Ensure safe manual handling practices are followed at all times
Professional and Personal Competencies/Qualifications
Customer service experience in a fast-paced environment
Comfortable with manual handling, lifting and a high level of walking
Good IT skills, including MS Office and data input
Experience using pallet trucks and/or forklift trucks is desirable (training provided; certification required if already held)
Strong work ethic with a positive, helpful and flexible approach
Reliable, punctual and takes pride in delivering high standards
Full UK driving licence, held for a minimum of 12 months
Benefits
25 days’ holiday plus bank holidays
No weekend or bank holiday working
Free on-site parking
Free gym membership
On-site food facilities, as well as a kitchen & microwave
Full uniform provided
Ongoing training and development
Supportive team environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Knutsford, WA16 9EU
Hours of work: 40
Contract Type: Permanent
We are looking for a reliable and proactive Logistics & Mail Room Operative to deliver a responsive, customer-focused mailroom and logistics service within a fast-paced site environment.
This role is hands-on and physical, involving the day-to-day running of the mailroom, goods in and goods out, and supporting meeting and event set-ups across site.
Job Description
We are seeking someone passionate about providing excellent customer service, who takes pride in their work and can adapt quickly when priorities change.
As part of the logistics team, you will play a key role in ensuring services are delivered professionally and in line with site SLAs and customer expectations.
Key Responsibilities
Manage incoming and outgoing mail, parcels and courier arrangements
Receive, log and distribute goods across site (goods in / goods out)
Support room, meeting and event set-ups, including lifting and moving items
Provide porterage services and assist with general site logistics
Maintain accurate records using MS Office and internal systems
Deliver a professional, customer-facing service at all times
Work flexibly in response to reactive and short-notice tasks
Ensure safe manual handling practices are followed at all times
Professional and Personal Competencies/Qualifications
Customer service experience in a fast-paced environment
Comfortable with manual handling, lifting and a high level of walking
Good IT skills, including MS Office and data input
Experience using pallet trucks and/or forklift trucks is desirable (training provided; certification required if already held)
Strong work ethic with a positive, helpful and flexible approach
Reliable, punctual and takes pride in delivering high standards
Full UK driving licence, held for a minimum of 12 months
Benefits
25 days’ holiday plus bank holidays
No weekend or bank holiday working
Free on-site parking
Free gym membership
On-site food facilities, as well as a kitchen & microwave
Full uniform provided
Ongoing training and development
Supportive team environment
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.