National Account Director - Waste
| Posting date: | 29 May 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 June 2026 |
| Location: | BS31 2GN |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 96515 |
Summary
National Account Director - Mitie WasteWe're looking for a National Account Director to lead and grow some of Mitie Waste's most strategic, high-value clients. This is a senior role combining commercial leadership, relationship management and operational delivery to drive long-term success.
The RoleYou'll be the senior point of contact for key national accounts, responsible for:
-Driving account growth, retention and profitability
-Leading commercial strategy and complex negotiations
-Aligning internal teams to deliver a seamless, high-quality service
-Identifying and delivering new opportunities within existing accounts
You'll also provide leadership to a team of Account Managers, ensuring strong performance, forecasting and client satisfaction.
Key Responsibilities
-Own and develop strategic national accounts, building strong senior stakeholder relationships
-Define and deliver account strategies aligned to revenue and growth targets
-Lead commercial negotiations (pricing, contracts, service agreements)
-Identify growth opportunities through innovation and service improvement
-Act as the senior escalation point for client issues, ensuring swift resolution
-Coordinate cross-functional teams to deliver consistent service across multiple sites
-Lead, coach and manage account teams to achieve high performance
-Drive continuous improvement using client feedback and performance data
-Lead regular client reviews and maintain strong stakeholder engagement
What You'll Bring
-Must have strong experience in waste management and recycling
-Proven success managing large, complex national accounts
-Commercial expertise in contracts, pricing and negotiations
-Ability to influence and engage stakeholders at all levels
-Experience leading teams and driving performance
-Excellent communication, planning and organisational skills
-Strong understanding of health & safety and compliance
-A proactive, solutions-focused and relationship-driven approach
Why Join Mitie Waste?
-Work with high-profile national clients
-Play a key role in shaping commercial strategy and growth
-Be part of a business that values innovation, collaboration and continuous improvement